Experienced Store Manager versed in retail management, sales growth, and employee development with a prominent multinational company.
Improved the atmosphere and direction of the store by hiring new staff though internal promotions and new hires.
Achieved a 22.7% sales gain since taking over the position in October 12'.
Opened 37 amount of new accounts resulting $226,456 worth of new sales since October 12'.
Maintained a top three customer service score in the district.
Responsible for training, developing, and recruiting new managers in the area.
Maintained accurate inventory levels by reviewing receiving/billing statements and completing weekly inventory reports.
Supervised staff in creating a welcoming buying environment by providing consistently excellent customer service.
Monitored customer's lines of credit by processing and collecting payments on account.
Recruited, interviewed, and trained entry level management and front-line employees.
Assessed employee performance by conducting annual reviews.
Performed weekly sales calls to generate additional revenue for the store by ensuring that customer relations were at a premium level.
Provided excellent customer service by taking courses improving product knowledge.
Trained with the Store Manager and Assistant Manager as they completed their daily functions.
Completed a 6 week training course that ended with a project presentation at the Division Headquarters.
Assisted customers by providing excellent customer service and solving their inquiries.
Maintained a cleanly, safe work environment for customers and associates.
Deleveloped programs for HR support to assist the Business to Business Sales Division.
Organized weekly forums to aid the progress of out of state interns.
Assisted HR Compensation with creating and monitoring comp schedules.
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