store manager resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Ambitious Managing Director with excellent communication and team building skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value. Looking to utilize knowledge and abilities in leadership position focused on driving business success.
Accomplishments
Manage a 25,000 sq ft store doing over $5.5 million annually while improving shrink by 104%, yr over yr.
Recruited 3 successful new managers within one year.
Supervise and develop team of 35 staff members.
Achieved Top Store Manager of the District for fiscal year end 2021.
Consistently partner with District Manager to help other stores meet and exceed goals and expectations.
Exceed monthly store sales goals by consistently increasing sales volume and reducing loss.
Skills
Focus and Follow-Through
Human Resources Oversight
Business Leadership
Administrative Management
Procedures Compliance
Training Development and Execution
Adaptable to Changing Conditions
Office Management
Human Relations
Staff Training
Team Management
Workforce Management
Work History
03/2018 to Current
Store ManagerRack Room Shoes Inc. – Danvers, MA,
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback, while managing inventory control, cash control, and opening/closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Protected store from loss/theft by setting and enforcing clear security policies.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. Analyzed and interpreted store trends to facilitate planning.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget. Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns. Responsible for growth and development of 35 associates.
Completed all administrative tasks in office setting efficiently on daily basis. Approved regular payroll submissions for employees. Responsible for all interviewing, hiring, scheduling, counseling, coaching and terminating of all associates.
08/2017 to 03/2018
TankerCpi Card Group Inc – Fort Wayne, IN,
Performed regular inspections and reported issues to company mechanics.
Drive forklift to load tanks onto assembly line
Removed paint from tanks
Operated overhead crane to move tanks to next phase in process
Install Core Coil into tanks and perform quality checks assuring that product meets quality standards as defined by organization
07/2012 to 07/2017
Machine OperatorAlpla Inc – City, STATE,
Operated machining equipment safely with team of operators, while complying with company standards, product hygiene standards, laws, and OSHA safety rules and regulations.
Calibrated, tested, and adjusted blow mold machine settings or controls in preparation for production operations. And assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Kept detailed production records and identified hold-ups. Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Interacted with inspection department to address and resolve packaging issues.
Assisted with quality and production process improvements to support new packaging initiatives.
Trained and supported new employees in proper stripping, packaging, inventory management and cleaning. And followed up to help efficiency of team, prompt issue resolution, and avoid costly production errors.
Labeled, recorded and inspected packaging to prepare for shipment or storage. Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels. Utilized loft equipment to move packages to loading area.
Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
Education
Expected in 2011 to to
Associate of Arts: Business Management State Fair Community College - Sedalia, MO GPA:
Two Classes away from earning degree
Expected in 2011 to to
Associate of Applied Science: Business Management State Fair Community College - Sedalia, MO GPA:
Expected in 2011 to to
Associate of Applied Science: Business Management - Marketing/Retail State Fair Community College - Sedalia, MO GPA:
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