Dedicated Network Engineer with excellent technical, analytical and communication skills demonstrated by years of experience. Expertise includes data center engineering, systems engineering, and field engineering and working with all types of people within the industry. Configuring, developing, while supporting complex servers and network information systems. Planned projects and implemented server and network technology solutions. Administered the implementation, support and improvement of operational procedures. In addition to server management, performed troubleshooting of hardware, software, peripherals, connectivity, testing, documentation, evaluation of new hardware and software.
NAIP-NetApp Accredited Installation Professional
NSO-ASE2 NetApp Accredited Service Engineer Level 2
NSO-ASE3 NetApp Accredited Service Engineer Level 3
NSO-157 NetApp Certified Data Administrator
Experienced with AppDynamics
infrastructure materials including racks and cabinets with grounding, cable
tray and ladder, cable management, copper and
fiber networking cable, copper and
patch panels for data center operations.
and stack equipment including network switches and routers, servers, power
distribution devices, equipment grounding, patch
cable network connections to
including copper and fiber and any other equipment necessary for data
structured wiring including network drops, coax cable drops and specialty
cable with appropriate connectors in support of
network equipment and patch panel infrastructure in tele-data closets and
patch in network drops using copper and fiber
with Solaris, HP, Unix, Linux, or Windows server environments.
Experienced with SAN (Storage Area Networking)
or NAS (Network Attached Storage)
with Ethernet and Fiber Channel, routers, and switches.
Experienced with network monitoring.
Experienced with analyzing data and providing
proper course of action.
Experienced with problem
determination/resolution and component upgrading of
server and network hardware.
with server and network software.
Proficient with large data center servers and
Experienced with KVM systems and connectivity.
Knowledge of building and maintaining complex
Able to utilize LAN test equipment (Fluke) to
test LAN and associated cabling.
Development organizations via Qualcomm Cait and
Wireshark a network protocol
analyzer for Unix and Linux based Windows.
Collected data via Inet-Box between different
vendors infrastructure for analysis.
Able to perform network software upgrades on
site or remote.
Network monitoring along with 1GHZ ping testing on Cisco 6509
Storage EngineerJan 2014 to Current Technology Service Professionals － Charlotte, NC
focus is on installation and implementation on all NetApp data storage
hardware and software in Enterprise/Datacenter
work which includes motherboards, disk, power supplies, IOM modules,
main memory DIMM's, PCI cards, boot devices,
compact flash cards and or USB,
and chassis fan assembly replacements.
to perform software upgrades/downgrades on all NetApp data storage
Data Center TechnicianJun 2013 to Jan 2014 Apple, Inc Crystal Equation － Maiden, NC
Install data center equipment with associated racks and cabling
servers,routers,switches,disk arrays and patch panels.
Install, optimized and maintained data center equipment.
To include Cisco 6500,
8850A, 8850B, Multi Media series servers, Sun Netra 1290 servers, Sun Netra 440
servers, Sun storage disk arrays, HP servers, Oracle servers, Quanta servers, IBM
servers, SAN storage devices.
Field EngineerMar 2009 to Dec 2012 Motorola Solutions Inc Nokia Siemens Networks － Charlotte, NC
Collaborated with engineers and project managers regarding design parameters for
client projects before during and after installing Data Center Network Equipment.
Installed data center equipment with associated racks and cabling (servers, routers,
switches, disk arrays and patch panels) on location at Verizon Wireless.
Installed, optimized and maintained data center equipment.
To include Cisco 6500, 8850A, 8850B, Multi Media series servers, Sun Netra 1290
servers, Sun Netra 440 servers, Sun storage disk arrays, HP servers, Oracle servers,
SAN storage devices and various Motorola manufactured proprietary data
Performed installs at Verizon Wireless data centers to include racks, cabinets, power
cable, cable management, copper and fiber networking cabling.
Lead teams of installers with installing and commissioning 40 Cisco 6500 series
switches in data centers across Arkansas, North and South Carolina Verizon Wireless.
Lead teams of installers in the Carolina's.
Systems EngineerMay 1999 to Mar 2009 Motorola Inc － Arlington Heights, IL
Troubleshot data center equipment issues (servers,routers,switches,disk arrays and
patch panels) on location for Verizon Wireless.
Worked directly with customer and internal development organizations to resolve
Recognized and escalated service effecting issues.
Performed database work, software and hardware upgrades.
Performed remote and onsite software upgrades on transport and data center
Assisted software engineers with software upgrades on transport and core data
Performed data collection and statistical analysis that resulted in catching software
errors and or defects before during and after software upgrades.
Analyzed and performed acceptance test procedures on new installs to ensure
Worked directly with development engineers and all levels of management to
troubleshoot transport and core data network outages and problems.
Support EngineerAug 1998 to May 1999 Motorola Customer Network Resolution Center CNRC － Arlington Heights, IL
Remotely troubleshot issues on data center equipment.
Worked directly with customers and internal development organizations to resolve
Properly documented customer issues via phone and email in issues tracking system.
Recognized and escalated service effecting issues.
Diploma, Electronic TechnologyThompson Institute of ElectronicsElectronic Technology