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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Compassionate, detail-oriented, and responsible healthcare professional and Sterile Processing Technician with over 3 years of experience providing comprehensive support and care. Committed to increasing treatment knowledge through hands-on learning for professional development. Proven ability to solve complex problems and stay calm in emergency situations. Skilled at maintaining relationships with patients to provide quality care and excellent team working communication.

Skills
  • Customer Service
  • Microsoft Proficient
  • Time Management
  • Verbal and Written Communication
  • Analytical Thinking
  • Strategic Planning
  • Problem Solving
  • Detail-Oriented
  • Leadership and Teamwork
  • Certification Board of Sterile Processing and Distribution(CBSPD)
  • Electronic Medical Records (EMR) Proficient
  • Patient Care
  • Occupational Health and Safety
  • Surgical Procedures and Instruments
  • Infection Control
Education
Santa Ana College Santa Ana, CA Expected in 06/2021 Associate of Science : Nursing - GPA :
Santa Clara High School Santa Clara, CA Expected in 06/2016 High School Diploma : - GPA :
Certifications

Basic Life Support and CPR certification, American Red Cross

Work History
Department Of Veterans Affairs - Sterilization Technician II
The Villages, FL, 05/2019 - Current
  • Assemble a wide variety of specialty trays and replenish implant trays including but not limited to Pectus Bar, Synthes Record tracking the history of trays by inputting whether in decontamination, washer-in,washer-out, sterilizer, case-cart and inventory location
  • Knowledgeable and accuracy of specific instruments
  • Wrap and containerized trays, instrument packs, and sets involving specialized loaner trays depending if Steam or Sterrad
  • Prepare instruments for sterilization and performed decontamination procedures
  • Specify if a tray is a special cycle for both Steam and Sterrad loads such as Gravity, PreVac, Flex, Express Record biologicals and test results for documentation purposes by either Attest (Steam)or Velocity (Sterrad)
  • Keep an accurate log of all priority trays that will be needed for the following day for surgeries involving turnovers and ONE tray
  • Gathered and prepared over 30 surgical cases with accurate trays, instruments, and supplies listed according to surgeons' preferences for emergency cases and following day surgeries
  • Communicated and coordinated with operating room scheduler to maintain daily schedule and prepare for scheduled cases and emergencies
  • Sterilize instruments and dispose of medical supplies and waste following OSHA guidelines
  • Carefully handle and follow proper hand-wash care for scopes and camera lens
Asset Marketing Services, Llc - Sterilization Technician/ Surgical Staff
Tampa, FL, 04/2018 - 05/2019
  • Properly sterilize surgical equipment and surgical rooms in accordance with infection control policies
  • Instruct patients and family members on proper discharge care
  • Performed hand-written or e-sent prescriptions finalized by Doctor
  • Record and examine patients medical history, vital statistics and test results in medical records
  • Assembled and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
  • Collect, prepare, and dispose of medical specimens
  • Prepare over 15 experiments, process specimens, maintain lab equipment, and properly sterilize experiment area
  • Participate in educational opportunities to further develop core knowledge of technical and surgical procedures for optimal patient care
Cupertino Healthcare And Wellness Center - Social Services Assistant
City, STATE, 01/2017 - 09/2017
  • Provide client services including support for families in a wide variety of duties such as assisting room visits, transportation, and translation services
  • Established relationships with home health agencies for discharge planning
  • Performed clerical work including filing confidential information and medical records Inform charge nurse on duty of any discrepancies regarding patient care
  • Converse with over 100 health insurances to obtain information regarding patient's eligibility status and verification
  • Schedule and cancel doctor appointments and transportation services for patients
  • Copy, input, and scan supporting documentation in patient records following HIPAA guidelines
  • Communicate directly with Business Office, Nursing Department, MDS, and Administration Department
Target Co - Customer Support Representative
City, STATE, 03/2016 - 03/2017
  • Established a customer-focused shopping environment by greeting and responding to all customers in a friendly manner
  • Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Handle customers questions and complaints efficiently
  • Responsible for processing different transactions of payment including cash, check, credit, money orders
  • Inform customers on different types of promotions available
  • Ensure cleanliness of store at all times
  • Managed over 20 phone calls from clients who request information regarding return/exchange policy, online orders, and store availability
  • Maintain customer confidentiality
  • Adhere strict regulations and guidelines of Target Corporate
Affiliations

Family Readiness Program for National Guard US Army Volunteer

Officially command-sponsored organization of family members, volunteers, and Soldiers belonging to a unit providing an avenue of mutual support and assistance, and a community of communications among the family members, the chain of command, and community resources.

California Dental Society of Anesthesiology

Educational training and achievement to promote safe and effective patient care for all dentists and surgical assistants who have an interest in anesthesiology, sedation and the control of anxiety and pain during surgical procedure.

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Resume Overview

School Attended

  • Santa Ana College
  • Santa Clara High School

Job Titles Held:

  • Sterilization Technician II
  • Sterilization Technician/ Surgical Staff
  • Social Services Assistant
  • Customer Support Representative

Degrees

  • Associate of Science
  • High School Diploma

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