Automation Engineer committed to maintaining technical skills and providing solutions to maximize efficiency and company savings.
Coding and modularization
C++/C#/Visual Basic experience
Robotic Process Automation
Advanced troubleshooting and Debugging
Sr Consultant, Robotic Process Automation, 10/2015
to Current Alsbridge, Inc. – Addison,
Coordinated with Subject Matter Experts (SMEs) to define business process and confirm client requirements.
Developed work-flow charts and diagrams to ensure development team compliance with client deadlines.
Architected solution and design for a modular processing and automation.
Managed automation projects from concept to completion while working with internal and external stakeholders.
Provided methodologies for object-oriented robot development and efficient data structure design.
Recommended architectural improvements, design solutions and integration solutions.
Developed data architecture design to enable analysts to perform robot efficiency and saving analysis.
Designed and implemented robust failure recovery to ensure client uptime.
Assisted in developing and performing training service for RPA and Automation Anywhere software suite.
Sr Tools Engineer, 12/2013
to 10/2015 American International Group (AIG) – Ft Worth,
Design, test, implement, and maintain PowerShell and
.NET applications and tool kits responsible for configuration, management, reporting, and troubleshooting the datacenter infrastructure (hardware, applications, network, AD, and server OS).
Develop, author, provide and maintain documentation
for standard and non-standard installation, configuration, and usage procedures
and processes supported by IT teams.
Perform peer code reviews and provide debugging and resolution for team's scripting and automation processes.
Train IT staff on server provisioning, automation,
security and auditing, scripting and automation (PowerShell, BASH, NSH, VBScript/VBA
and Batch), Windows Server, and third-party application support.
Configure, implemente, and maintain enterprise applications: BMC BladeLogic Server Automation, Dell OpenManage Essentials,
Dell Repository, and CA Unified Infrastructure Management.
Administer and provide operational support for BMC
BladeLogic Server Automation, Windows 2003/2008/2012 Servers, VMWare vCenter, Dell
OpenManage Essentials, and Dell physical hardware.
Provide 2nd and 3rd tier level support
for troubleshooting and diagnosing infrastructure operations regarding networking,
Active Directory, Windows and Linux server provisioning, Dell hardware and BMC
BladeLogic application and infrastructure configuration.
Participate in planning and discussions as subject matter
expert for Compliance, BladeLogic Server Automation, Windows Server and Infrastructure
Coordinate with other IT Teams to complete
globally scoped projects and resolve complex requests, incidents, and changes
to the infrastructure.
Advocate and present automation methods to increase time and cost saving functionality for new and existing infrastructure
Review, analyze and provide resolutions for middleware solutions (Node.js, Express, and MongoDB).
Manage automation projects from concept to completion while
participating and supporting team projects and workload to consistently meet
Pursue skill sets beyond job
requirements to maximize contribution to team and company.
Computer Specialist, 03/2007
to 12/2013 United States Department of Agriculture (USDA) – Temple,
Designed, tested, and implemented scripted automation using PowerShell, batch and VBScript to maintain and verify workstation client health and software updates.
Developed and provided documentation on in-House and third party application configuration and processes to IT support staff and end-users.
Designed and streamlined automated workstation provisioning process using HyperV deployment software.
Provided 1st and 2nd tier level support and troubleshooting for Microsoft Windows, applications (Lync, SharePoint, Exchange, Office Suite), networking, security, and disaster recovery.
Bachelor of Science: Computer Science,
2006 University of North Texas - Denton,