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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic and driven Systems Engineer with proven track record of understanding and translating technical requirements to improve system accuracy and reliability. Expert in [Software] and [Software] for large-scale data management within distributed environments. Certified in [Area of certification]. Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects. Over [Number] years of systems engineering prowess and knowledge. Proactive and structured with drive for innovation. Industrious Senior Systems Engineer eager to contribute to continuous improvement efforts in [Job Title] role. Highly skilled in increasing efficiency and reducing labor costs by automating tasks and analyzing production processes. Driven to foster technology mission through hard work and dedication to company values. Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than [Number] years. Detail-oriented Systems Engineer with [Number] years of experience in [Area of expertise]. Known for modernizing workplaces without micromanaging and successful at [Skill]. Dedicated to efficiency, reliability and functionality.

Skills
  • Standard operating procedures
  • Process documentation
  • Network infrastructure administration
  • Firewalls, VPNs and security products
  • Requirements gathering
  • Project Management
  • Root Cause Analysis
  • Quality assurance
Work History
Sr. Systems Engineer / Knowledge Manager, 04/2015 to Current
ExelonGranbury, TX,
  • Automated tasks to reduce labor costs and increase productivity.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Optimized business processes, resulting in [Number]% annual reduction in labor costs.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Contributed to requirements gathering and analysis for design and production projects.
  • Provided outstanding helpdesk service and support to customers.
  • Created document management protocols and presented to management for review.
  • Automated ServiceNow data collection activities to increase productivity for improved Application / Server relationship migration for multiple DaVita Inc. regions.
Sr. Systems Engineer, 06/2005 to 03/2015
ExelonHurstbourne Acres, KY,
  • Automated tasks to reduce labor costs and increase productivity.
  • Developed testing procedures and documentation and presented to clients for review.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Contributed to requirements gathering and analysis for design and production projects.
  • Created manuals and led [Number] training sessions to educate co-workers on new systems and troubleshooting protocols.
  • Drafted corrective action plans following root cause analysis.
  • Built and maintained network infrastructure consisting of Windows, Linux andxirtual products.
  • Communicated status updates to affected parties when issues arose.
  • Automated data collection activities to increase productivity by [Number]%.
Sr. Systems Engineer, 05/2002 to 05/2005
General Dynamics Corp.City, STATE,
  • Estimated mechanical systems project scope, including labor hours and materials costs.
  • Planned and implemented networking and server changes to meet client budgets and needs.
  • Automated tasks to reduce labor costs and increase productivity.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Optimized business processes, resulting in [Number]% annual reduction in labor costs.
  • Designed systems for Department of Defense for deployment by military in remote locations.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Coordinated with vendors, clients and engineers from diverse geographical locations to design and develop high-end [Type] software applications.
  • Created manuals and led [Number] training sessions to educate co-workers on new systems and troubleshooting protocols.
  • Coached telecommuting employees on best methods to handle network problems at locations.
  • Created document management protocols and presented to management for review.
Sr. Systems Engineer / IPT Process Lead, 06/2001 to 04/2002
RaytheonCity, STATE,
  • Developed testing procedures and documentation and presented to clients for review.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Communicated status updates to affected parties when issues arose.
Education
Master of Applied Science: Knowledge Management, Expected in 11/2008
University of Denver - Denver, CO
GPA:
Bachelor of Science: Design Engineering Technology, Expected in 04/1987
Brigham Young University - Provo, UT
GPA:
Affiliations
  • International Council of Nurses

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Resume Overview

School Attended

  • University of Denver
  • Brigham Young University

Job Titles Held:

  • Sr. Systems Engineer / Knowledge Manager
  • Sr. Systems Engineer
  • Sr. Systems Engineer
  • Sr. Systems Engineer / IPT Process Lead

Degrees

  • Master of Applied Science
  • Bachelor of Science

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