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Sr Scrum Master Project Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Product Owner and Scrum Master, with a background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Skills
  • Scrum Master
  • Project management principles and practices
  • Risk identification
  • Web development technologies
  • Remote access technology
  • Web platform development
  • Planning and implementation
  • Report delivery
  • Customer requirement prioritization
  • Written and oral communication
  • Agile methodology
  • Mentoring
  • Problem Solving
  • Development team trainings
  • Organizational Skills
  • Teamwork
  • People Management
  • Planning
  • Performance Analysis
  • Microsoft SharePoint
  • New product launching
  • Quality assurance
  • Continuous improvement
Work History
08/2016 to Current Release Train Engineer Deloitte | Washington, VA,
  • Consistently met deadlines and requirements for all production work orders.
  • Directed onsite training for business users to maximize productivity.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Managed IT product development cycle, including prototyping designs and coordinating mass production.
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Consulted with product development teams to enhance products based on customer data.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Increased customer satisfaction by resolving Product issues.
  • Worked to provide continuous improvement for product development life cycle.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Anticipated supplier and unforeseen impediments to team delivery including cultural barriers and logistical challenges.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including JIRA, TFS, Microsoft SharePoint and Project Portfolio Management.
  • Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Drove and owned backlog grooming and management, prioritize the iteration and drove acceptance testing and delivery of iteration.
  • Defined the road map and prioritizing the backlog of work to meet the vision in a timely manner to meet market and customer demands.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Worked effectively with multiple Scrum teams both internally and offshore.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum team.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
11/2013 to 08/2016 Scrum Master/ QA Lead Holiday Inn Club Vacations | Galveston, TX,
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Facilitated Scrum framework - sprint planning, backlog grooming, daily Scrums, sprint reviews and sprint retrospectives.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum team.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Designed, developed and tested embedded software applications for use in the Information Technology (IT) industry.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Created and built firmware to test associate hardware.
  • Verified data integrity and accuracy.
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • Supervised and provided direction for six technical direct reports regarding network activities.
  • Provided methodologies for object-oriented software development and efficient database design.
  • Organized and created shooting schedules for graphic design team, supervising the progress of projects from production to postproduction.
04/2010 to 11/2013 IT Quality Assurance Manager Cspring | IL, State,
  • Estimated financial requirements of new projects.
  • Implemented new quality assurance and customer service standards.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Validated schematic designs working alongside hardware engineers.
  • Verified data integrity and accuracy.
  • Produced ad hoc reports and documents for senior team members on a weekly basis.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Specified quality requirements of raw materials with suppliers.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Worked with licensing managers to understand the markets and assist with prioritization of target accounts for licensing opportunities.
  • Estimated costs and set quality standards.
  • Evaluated interactions between associates and customers to determine areas in need of improvement.
  • Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines.
  • Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
  • Liaised between customers and manufacturing to design new product.
  • Reported production malfunctions to managers and production supervisors.
  • Developed and initiated projects, including managing costs, schedule and performance.
01/2008 to 04/2010 Quality Assurance Analyst Pacific Systems | City, STATE,
  • Effectively interacted with project management and development departments regarding software defects and requirement issues, working closely to develop innovative solutions.
  • Gathered data on integration issues and vulnerabilities and reported all findings to development with improvement recommendations.
  • Analyzed and tested game builds to determine bugs and provide assistance in solving issues.
  • Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration and teamwork.
  • Appointed as the main corporate office contact, handling all questions and issues from customers and vendors.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Oversaw onsite testing for customers as required by the project specifications.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Reviewed project requirements to uncover bugs and resolve issues within a timely manner.
  • Ensured that process checks were done properly and at the correct frequency.
  • Identified and tracked defects with HP Quality Center and supported developers in resolving problems by completing additional tests.
  • Created and achieved product quality objectives and met product specifications.
  • Assessed software bugs and compiled findings along with resolution techniques in documentation to disseminate to project team.
Education
Expected in MBA | Finance Strayer University, Atlanta, GA GPA:
Expected in Bachelor of Science | Business Management Life University, Marietta, GA GPA:
Certifications
Project Management Lean Process Certification (PM-LPC) ITIL Foundations Certification in IT Service Management - December 2016 Certified Scrum Master (CSM) - July 2016 Certified Scrum Professional (CSP) - February 2018 Certified Safe Scrum Master (SSM) - December 2019

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Resume Overview

School Attended
  • Strayer University
  • Life University
Job Titles Held:
  • Release Train Engineer
  • Scrum Master/ QA Lead
  • IT Quality Assurance Manager
  • Quality Assurance Analyst
Degrees
  • MBA
  • Bachelor of Science

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