Sr Quality Engineer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
My career spans over 28 years as quality manager characterized by a full range of operational and functional experiences during the conceptualization, implementation/transition of quality systems especially for aerospace, electronics, automotive and medical industries. Furthermore, I would like to mention that in each company I've had the opportunity to join very successful high-performance teams during the creation of quality culture through well-defined management systems and robust processes, skilled at establishing operational excellence standards and systems designed to eliminate repetitive errors, decrease variation and increase employee engagement to the company's objectives.
  • Suppliers auditor certification. AUTOLIV.
  • ISO9000/QS9001, TS16949, AS9100 Lead auditor. IRCA.
  • Knowledge in ISO 13485 & ISO 14971 standards IRCA.
  • Quick response for quality control (QRQC). VALEO.
  • Layered process audit (LPA). DAIMLER CHRYSLER.
  • Statistical process control (SPC). ASQ Member Num. 65665968.
  • Total quality management (TQM) for directors. IMAC.
  • Pyrometry (Interpretation of SAE AMS 2750 D). NADCAP.
  • Training and implementation of Six Sigma (Black Belt). H&T TECH and ASQ.
  • Lean manufacturing and Kaizen events. FLEX INTERNATIONAL USA.
  • Acceptability of electronic assemblies IPC-A-610 and IPC-A-600. IPC.
  • OSHA Occupational Safety and Health Act of 1970 (OSH Act) . H&T TECH.
  • Design of experiments. FORD.
  • Core tools APQP & PPAP/ AS9145; DFMEA AND CONTROL PLAN / AS13004 & ARP5580; MSA / AS13003; SPC / AS9103; Quality Systems Non-Conformance Documentation AS9131. 1
Work History
03/2017 to 03/2018
Sr. Quality Engineer Rtx Signal Hill, CA,
  • Keep the certification of quality management system by leading the quality system transition from ISO9001:2008 to ISO9001:2015 and IATF16949:2016.
03/2016 to 02/2017
Supplier Quality Engineer Danaher Grand Rapids, MN,
  • Ensure the quality of material provided from Zodiac Chihuahua Mexico by managing 8 quality engineers.
  • Improving the coordination between quality departments located in United States of America, Mexico, and France. by the creation of communication methods to mitigate and gradually eliminate language barriers, resulting on time reduction of conferences and meetings.
  • Reduce of downtime due defective materials  in assembly areas by the implementation of  incoming inspection.
07/2013 to 01/2016
Supplier Quality Engineer Danaher Harrisburg, PA,
  • Integration of the global supplier quality management program by coordination with worldwide SQEs.

  •  in Milpitas and Morgan Hill CA Improve the relation and communication with suppliers, resulting improving consistent quality and service Control the AVL for New Product Introduction (NPIs), reducing to zero delays due suppliers performance Train and support suppliers to answer and close corrective and preventive action as well as expedite material recovery plans Execute periodic audits and source inspections at supplier location in order to solve on-time nonconforming material issues Managing and coordinate with suppliers the process of qualification for change in location, equipment, processes and/or materials Leading internal CFTs in order to provide solution to customers complaints/issues within agreed timeframes Provide direction to suppliers during improvement programs through best practices such as 5S, Lean, 6 Sigma and others The Critical Supplier's Performance Reports", as well as the status of qualification and disqualification processes Mitigate risk associated when a material is extremely urgent from critical processes Coordinate dispute resolution related to the interpretation of drawings, specifications, defects and standards H&T TCHNOLOGIES - New Jersey USA and Guadalajara MEX.
  • Feb'1989 - Jun'2013 (24 Years) Position: Quality Manager.
  • Reason to leave: Company closed - massive layoff.
  • Principal Challenges and Responsibilities: Recruiting, training and to manage 58 direct associates.
  • Ensure compliance to government and customer's requirements throughout quality and environmental certifications of ISO9001, ISO14001, ISO13485, QS9001, AS9100, OHSAS18001, and TS16949 for more than 20 years and keeping a high level of customer satisfaction and KPI's with positive trends.
  • A consistent reduction of MRB based on improvement programs such lean manufacturing, 6 sigma, Kaizen, and others.
  • Complete advanced product quality planning protocols and 125 PPAP's packages submitted for aerospace and automotive customers, using teamwork approach from concept & design to process and product realization.
  • Train and give direction to suppliers to APQP, DFMEA AND CONTROL PLAN, MSA, SPC during NPI'S certifying materials as well as components to complete the preparation and submission of 150 PPAP's.
  • Completion of aerospace protocols (stress effects and testing design for server software/hardware for essential equipment.) Complete risk management assessments for projects and signoff of deliverables documents for US Government and NASA.
  • Note: During this time I had the opportunity to work as consulter to other companies: Jabil, Sanmina-SCI, AP Technoglass, Keytec Precision Components, Solectron, SCI Systems, Tulon Co., Yamaver-Epic, Sumida, Hella, Proto / Urrea Professional Tools.
  • TOP ACHEIVEMENTS USA - Malcolm Baldrige national quality award.
  • MEX - National quality award.
  • Quality Systems Certifications: ISO9001, ISO14001, QS9001, AS9100, TS16949/IATF16949 and OHSAS18001.
  • Lean manufacturing, six-sigma and Kaizen implementation.
  • Q-1 Certification by Ford Motor Company.
Global Certified ISO 9001:2015 and IATF 16949:2016 Lead Auditor. AIAG and PLEXUS INTERNATIONAL. *Certified IATF 16949:2016 Supplier Auditor. AIAG and PLEXUS INTERNATIONAL. *International Traffic in Arms Regulations (ITAR) - USA Citizen. FLEX INTERNATIONAL USA. *QE and Manager of Quality/Organizational Excellence Certification. ASQ - Member Num. 65665968.
Expected in
Bachelor of Science:
GDL University - ,
Expected in
Industrial Engineering and Masters in Strategic Quality Management.:
- ,
AP, approach, automotive, C, Excellent communication, CA, hardware, concept, conferences, continuous improvement, customer satisfaction, Design of experiments, direction, Documentation, external audits, Government, IMAC, Industrial Engineering, inspection, Interpretation, ISO, ISO9000, ISO 9001, ISO9001, Lean manufacturing, Managing, Managing 8, materials, meetings, MSA, Occupational Safety, Organizational, processes, protocols, Quality, Quality Management, Quality Control, Quick, Recruiting, risk management, Sigma, Six Sigma, six-sigma, SPC, Statistical process control, strategy, Strategic, teamwork, TQM, Total quality management, training programs

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Resume Overview

School Attended
  • GDL University
Job Titles Held:
  • Sr. Quality Engineer
  • Supplier Quality Engineer
  • Supplier Quality Engineer
  • Bachelor of Science
  • Industrial Engineering and Masters in Strategic Quality Management.

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