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Sr. Product Manager/ Business Analyst Resume Example

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SR. PRODUCT MANAGER/ BUSINESS ANALYST
Summary
Experienced Computer Systems Analyst with diverse industry experience in banking, healthcare, insurance and government. Professional expertise includes systems applications, disaster recovery planning and information protection analysis.
Skills
  • New Product Development
  • Business Analysis, Risk Assessment & ROI
  • Requirements Documentation & Ownership
  • Wireframe/ Design creation
  • UI/UX Problem Solving
  • Prototype Creation
  • BRD/ Functional Specifications / User Story creation
  • Functional, Design & UX Testing
  • A/B Testing, Experiments Setup & Dashboard Analysis
  • Application usage monitoring using Heat maps
  • Waterfall /Agile methodologies
  • Responsive design for web and mobile applications
  • Workflows/ Swim lanes creation
  • Business Process/ Use Cases documentation
  • Build vs Buy /As is- To be Analysis
  • Responsive design for web and mobile
  • ApplicationsWorkflows/ Swim lanes creation
  • Business Process/ Use Cases documentation
  • Build vs Buy /As is- To be Analysis 
  • RFP Documentation/ Vendor Selection
  • Application Presentation & Walkthroughs
  • User Acceptance Testing
  • Stakeholder Communication & Reporting
  • Working with third party vendors and offshore teams
Experience
Sr. Product Manager/ Business AnalystMay 2016 to May 2017
LexisNexis Martindale － Hubbell, NJ
  • Worked as part of an innovative and creative Product Management team to drive the product strategy and user experience design for the re-platforming efforts of various web properties in the Legal Division Defined, scoped and owned all product, business, functional and design requirements Researched and analyzed overall market trends, including competitor sites, similar products, and overall user experience trends Understood consumer and advertiser needs and developed innovative products that met and exceeded expectations of both parties Evaluated the performance of products and features against goals and user tests and developed recommendations for improvement Worked with SEO, content and development teams to enforce best practices to boost website traffic Performed user research using qualitative and quantitative methods like Survey, Polls & Google Analytics Lead user experience innovation efforts and A/B testing initiatives using Hotjar & Optimizely to improve key user interaction metrics Worked closely with design and engineering teams on product development via daily SCRUM stand-ups and team meetings Created product and process deliverables such as requirements and design specifications, process flows, wireframes, and design mock-ups using Balsamiq mockups, Photoshop, Illustrator, Sketch & Invision Developed and maintained comprehensive requirements documentation in Confluence to guide development, quality assurance, project management and content teams Conducted requirements and design reviews and collected feedback from all stakeholders (business, IT, sales, customer service) Worked with internal and offshore development and quality assurance teams to test and execute against requirements Verified UI/UX and Design requirements by comparing HTML files against the PSD design files using Pixel Perfect Reported product bugs, issues and logged enhancement requests using JIRA and assisted with Sprint Planning meetings Ensured projects were launched according to published schedules and kept business owners up to date on project status and issues.
Product Manager/ Business AnalystMay 2013 to Apr 2016
GAF Building Materials Corporation － NJ
  • Assumed overall responsibility on various enterprise portal projects as well as client facing applications for web and mobile Responsible for the planning, design and documentation of user interfaces for various web-based applications for desktop and mobile Assisted with defining and setting project scope, priorities, deadlines and deliverable schedules Facilitated discussions and consensus among various project stakeholders, such as analysts, developers and business clients Collaborated with other stakeholders in the IT team to ensure the system architecture was aligned with business requirements Documented and translated business requirements into technical specifications, functional requirements & UX requirements Created wireframes, interactive site maps and documented user journeys for presentation to stakeholders Acted as a liaison between developers and end users to ensure technical compatibility and end user satisfaction Worked with quality assurance team to develop software test plans and test cases Participated in testing and troubleshooting web page features and functionality during UAT and Beta testing phases.
Product Manager/ Business AnalystJul 2010 to May 2013
KPMG － NJ
  • Accountable for various KPMG Mobile Applications which deliver global content from over 80 countries in over 27 languages Documented business and functional requirements and designed user interface wireframes based on iOS and Android guidelines Worked in an AGILE environment delivering products to an overall strategy via incremental releases Communicated complex technical issues simply and convincingly to a wide audience which influenced outcomes and decisions Reviewed and signed off on all technical & design deliverables before moving to development phase Tested on multiple releases and provided timely feedback so that vendor could fix critical issues and provide additional builds faster Managed the day-to-day product functionality, bug reports, and enhancement requests Worked on Adobe Experience Manager, SharePoint, and Verivo platforms for application development Worked on projects using open source responsive web design such as Bootstrap, Gumby, Angular JS, and HTML Kickstart etc Worked on several kpmg.com enhancements such as Search Engine Optimization (Making changes on the website to increase KPMG Rankings on various search engines like Google, Yahoo and Bing) Worked on kpmg.com Event Management solution project (Migration from CVent to Starcite) Worked on kpmg.com Live Streaming & Webcasting solution project (Migration from Media Platform to Talk Point).
Product Development Business AnalystJan 2010 to Jul 2010
J.P. Morgan Chase & Co － NY
  • Worked on various re-branding and re-platforming projects for the Broker-Dealer Services group involving front end execution management systems for equities, options and mutual funds, backend trading servers, and various downstream systems Deliverables included BRD, FRD, Use Cases, User Interface Specifications, and UAT test scripts Identified technical gaps, dependencies, tracked & resolved issues and locked down requirements for development Created presentation decks & communication materials showcasing various product features and assisted with deployment planning and release management activities Participated in UAT testing and provided IT and QA Managers with daily feedback reports and assisted with defect resolution.
Sr. Business Systems AnalystFeb 2009 to Dec 2009
CT
  • Worked on the Benefits Management and Plan Design projects for the Sales & Underwriting department Conducted and facilitated JAD sessions with various representatives from Business and IT units Worked with the Product Managers and SME's to define, scope and document business requirements Deliverables included BRD, Technical Use Cases, wireframes and UAT test cases Assisted business users with UAT and helped IT and QA with defect resolution and bug fixing.
IT Business AnalystSep 2007 to Jan 2009
NY
  • Worked on the Ratings Direct migration project to create a new Global Credit Portal delivering investor centered capabilities by providing intelligence aggregated at the sector, sub sector and industry level as well as at the entity, instrument and deal level Gathered requirements from Analysts, Editorial and SME's from Global Issuers, U.S.
  • Public Finance & Structured Finance depts.
  • Worked in an AGILE environment delivering products to an overall strategy via incremental releases Conducted JAD and JRP Sessions with representatives from Business, IT and QA Deliverables included User Stories, Information Architecture, FRD's and wireframes for Home, Sector and Industry View pages Documented requirements to support third party feeds such as Dow Jones, Bloomberg, Morningstar & LCD News Worked with IT and Product Owners to overcome technical limitations and helped find suitable alternate solutions Worked with IT and QA for resolving defects during Alpha and Beta testing phases.
Business Systems AnalystMay 2006 to Aug 2007
National City Corporation － OH
  • Worked on the Small Business Loans Credit Automation project to create a solution that could lend itself to an automated lending process from Loan Application, Underwriting, Documentation and Booking for all Small Business Loan applications Analyzed and documented the current and future state workflows for Loan Origination, Underwriting, Booking and Documentation Deliverables included BRD, FRD, Use cases and swim lanes and workflow diagrams Analyzed and documented requirements for the system to automatically interface with other systems to reduce redundant data entry Performed Analysis on Real-time deal tracking, Application reliability and Fraud Detection and Prevention.
Education and Training
Master's Degree, Communication and Computer GraphicsMay 2006New York Institute of TechnologyCommunication and Computer Graphics
Bachelor's Degree, Computer EngineeringDecember 2002Mumbai UniversityComputer Engineering
Skills
Adobe, Photoshop, AGILE, Alpha, application development, Automation, Benefits, Bloomberg, branding, Business Analysis, Business Process, com, content and development, content, Credit, client, clients, customer service, data entry, LCD, designing, Documentation, downstream, Editorial, equities, Event Management, Experiments, features, Finance, Functional, funds, Google Analytics, UX, HTML, Illustrator, Information Architecture, innovation, Legal, Loan Origination, market trends, materials, meetings, SharePoint, Migration, enterprise, New Product Development, search engines, Problem Solving, product development, Product Management, project management, quality assurance, QA, Real-time, Reporting, research, RFP, Risk Assessment, Sales, SCRUM, Search Engine Optimization, servers, scripts, develop software, Stories, strategy, Structured, system architecture, troubleshooting, Underwriting, User Interface, View, web design, website, web page, workflow
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Resume Overview

Companies Worked For:

  • LexisNexis Martindale
  • GAF Building Materials Corporation
  • KPMG
  • J.P. Morgan Chase & Co
  • National City Corporation

School Attended

  • New York Institute of Technology
  • Mumbai University

Job Titles Held:

  • Sr. Product Manager/ Business Analyst
  • Product Manager/ Business Analyst
  • Product Development Business Analyst
  • Sr. Business Systems Analyst
  • IT Business Analyst
  • Business Systems Analyst

Degrees

  • Master's Degree , Communication and Computer Graphics May 2006
    Bachelor's Degree , Computer Engineering December 2002

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