Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
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Professional Summary

An accomplished technical hands-on leader, with several years of people management skills, 10+ years of experience in SDLC & Agile Software development and extensive experience in Financial Credit Cards business and Renewable Energy Industries. 7+ years of solid experience in AWS Cloud, Micro-services architecture, DevOps and modern application development with security, automation, CI/CD pipelines, with popular DevOps tools & DevSecOps best practices. Proficient in hybrid-cloud and on-premise deployment architecture. Truly passionate about designing scalable, highly available, secure and automated systems with efficacy in continuous cloud cost management across the organization. Experience in communicating, presenting and direct reporting to Sr. Management/Leadership like CTO of the organization. Good understanding of Azure architecture and services.

  • Expert in AWS Resources like EC2, S3, VPC , IAM, ECS, EKS, SNS, SQS, AWS Lambda, Kinesis, CloudWatch and CloudTrail
  • Expert in designing highly available, scalable and secure Microservices architecture and complete containerized Docker and Kubernetes deployments
  • Skillful in Integration of Jenkins & Spinnaker for robust CI/CD platform
  • Skillful in AWS RDS like Postgres, AWS Redis and DynamoDB
  • Skillful Azure architecture and services
  • Skillful in IAC Terraform and configuration management tool Ansible
  • Skillful in Python, YAML, JSON, Java and C++
  • Several years of experience in Agile, SCRUM, Sprint & PI Planning
  • Expert in architecture of centralized monitoring and alerting using Prometheus, Grafana and PagerDuty
  • Attracting, recruiting and retaining quality professionals with "can-do" attitude
  • Expert in building cohesive global and highly dispersed teams, to meet quality product delivery on time and within budget
Professional Experience
10/2018 to 07/2021
Sr. Manager/Director, DevOps and Cloud Services Adp Tempe, AZ,
  • Provided technical leadership in strategy, product roadmap, sprint planning for development, testing, implementation and support of Cognition product release for IHI Terrasun Solutions.
  • Lead in architecture and design of entire Renewable Energy Storage Control Systems(Cognition) product development pipeline and automation, with scalable AWS cloud resources platform with on-prem native Kubernetes(K8s) clusters with Docker.
  • Designed and implemented centralized monitoring and alerting by using Prometheus and Grafana and capturing IOT data from production sites and storing in time-series database InfluxDB
  • Designed AWS Realtime analysis of event logs from production site using Kinesis streams and Redis to quickly detect any abnormal Battery or Inverter issues at site and alert immediately to field services engineers.
  • Regularly drive agile development, SCRUM and Sprint planning, especially focused on quality code development with automatic PR creation, review and approval process, for any code merge to staging or master.
11/2009 to 10/2018
Manager, Data and Cloud Services CAPITAL ONE City, STATE,
  • Architect and design several credit card features like rewards program, easy payments, friendly statements in AWS cloud.
  • Designed automated CI/CD pipeline for quick development , testing and Canary deployment of credit card features without any impacts to millions of customers.
  • Lead technical architecture, development and containerization of large monolithic credit cards functionalities in IBM MF, using micro-services architecture, Docker and EKS
  • Provided technical leadership in building scalable data pipeline to store and analyze 100 of millions of transactions using DynamoDB and data lake.
  • Executed and managed successfully entire TRex(Technical Data Recovery Exercise) or Disaster Recovery processes for all critical applications with SLA 90% & up, with defined RTO and RPO from Cards Business
  • Designed fraudulent transaction detection and alerts using AI/ML Amazon SageMaker
  • Managed large size Offshore and On-site teams of more than 45+ resources, and successfully delivered several Partnership Cards & Data migration projects from MF to AWS Cloud
  • Extensive experience in handling Integrated Production Support(IPS) crisis calls for up to 30 different applications, and root cause analysis for timely development of hot fixes
09/1999 to 10/2009
Manager Business System, Global Cards Business HSBC City, STATE,
  • Technically managed, developed and implemented transaction processing of millions of partnership cards accounts
  • Designed and developed several promotional products for partnership cards business in MF platform using COBOL, DB2 , JCL , CICS and MQ
  • Lead architect for development, testing and implementation of several new features for payment systems, using onsite and offshore teams
09/1997 to 07/1999
Lead Application Developer First Data City, STATE,
  • Lead application developer for designing , developing and testing 32 various features of Payment systems for client GE Capital, Melbourne , Australia.
  • Developed and tested several features of accounts receivable systems for HSBC and also used by major banks all over the World, including HSBC.
  • Worked with functionality testing and implementation with GE Capital team out of Melbourne , Australia.
Expected in 2006
New York Institute of Technology - Old Westbury, NY
Expected in 1992
Bachelor's: Computer Science and Engineering
  • Release and deployment pipeline design reduced the entire build, test and deployment process from days to few hours and re-deployment timeline reduced from days to 20mins with quality
  • Entire cloud cost reduced by 20% using the automated pipeline to create optimized resources and deletion when the resources are idle by triggering lambda function
  • Creation of cloud simulations environment for QA testing, saved hardware cost of 1.3Million for entire engineering department

AWS Solutions Architect, AWS SysOps Admin, PMP, AWS Certified Security - Speciality ( in-progress)

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Resume Overview

School Attended

  • New York Institute of Technology

Job Titles Held:

  • Sr. Manager/Director, DevOps and Cloud Services
  • Manager, Data and Cloud Services
  • Manager Business System, Global Cards Business
  • Lead Application Developer


  • MBA
  • Bachelor's

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