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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

ADDITIONAL INFORMATION Over 10 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Familiar with System Development Life Cycle (SDLC) and Agile Methodology. Experience in reviewing, analyzing, and creating detailed test cases. Designed and executed test plans and procedures for testing of new and existing applications. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel). Experience testing Windows, Linux and Web applications. Strong organizational, analytical, presentation and problem resolving skills. Detail-oriented with excellent verbal and written communication skills. Team player with the ability to work in a fast-paced environment. Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude. Experience in REST and EJB API automation.

Skills
  • C+, C++, J2EE, HTML, XML, SQL
  • Databases Oracle 9i/10G/11G/12c/XE, MS SQL Server 2005
  • Software
  • DevTest, SoapUI, PL/SQL Developer, Quality Center, QuickTest Pro, JIRA, Jenkins, TestRail, Android Studio, Clear
  • Quest, JAVA SDK, SharePoint, MS Office Suite (Word, Excel, Access, Visio)
  • Methodologies SDLC, Agile
  • Development Lifecycle
  • Technical Documentation
  • New Product Testing
  • Automated testing
Work History
Sr. Lead Quality Assurance Engineer, 01/2016 to Current
Northstar Financial Services Group LlcKing Of Prussia, PA,
  • Define and implement application architecture models and programming standards with direction setting support.
  • Design and implement the developers’, testing, application monitoring/control, change management and implementation.
  • Work closely with product management to deliver committed software releases and to validate feature performance against design specifications.
  • Mentor to QA Automation team.
  • Maintain quality assurance standards across the enterprise.
  • Create, maintain and improve automation tests with DevTest, Ready API, Selenium Driver.
  • Owned the role of Scrum Master for the projects assigned to our team.
  • Managed and support daily activities of QA team, held scrum meetings and assisted members in planning and code review meeting.
  • Set, tracked and executed yearly goals by highest OpenText standards.
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Drove corrective and preventive actions at leadership level to accomplish project closure and recurrence control, providing necessary resources and clearing roadblocks.
  • Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
Lead Quality Assurance Engineer, 01/2013 to 01/2016
Amazon.Com, Inc.Bondurant, IA,
  • In conjunction with the Practice Area Lead, designed, screened, interviewed and build a team of 9 QA Engineers.
  • Motivate and develop QA Engineers to perform at their highest level.
  • Managed all scheduled releases in QA and Production environment.
  • Assign tasks and follow closely all testing procedures.
  • Manage build procedures.
  • Maintain test suites and related software, manage environments.
  • Utilized Jenkins, TestRail, Jira and Bugzilla.
  • Participated in walkthroughs for the evaluation of the test plan with the design and development.
  • Analyzed business and system requirements, managed development specifications to create and execute detailed test plans.
  • Planned and reviewed the Test cases for Functionality, Security, Performance, Database and User acceptance.
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
Sr. Quality Assurance Engineer, 01/2011 to 01/2013
PaypalUtah, IN,
  • Reviewed Design Functional Specifications and User Documentation.
  • Analyzed business and system requirements, managed development of specifications to create detailed test plans.
  • Analyzed application, and security errors.
  • Escalated issues to developers and verified fixes.
  • Defined cases for functional, integration system, and user acceptance testing.
  • Attended weekly defect report meetings and presented progress updates.
  • Utilized JIRA to manage defects discovered during testing.
  • Extensively employed Quality Center to create test cases.
  • Provided UAT support.
  • Assured customer satisfaction with proper documentation and reports.
  • Performed Integration, Regression, and System Testing, complex analysis and testing support for government clients.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Drove corrective and preventive actions at leadership level to accomplish project closure and recurrence control, providing necessary resources and clearing roadblocks.
  • Estimated labor hours for different testing projects and functions.
  • Proposed development and testing improvements to positively impact usability, function and performance.
QA Engineer, 01/2009 to 01/2011
AHCC IncCity, STATE,
  • Operated under CMMI Level III organizational environment.
  • Performed mobile application testing using JAVA SDK.
  • Analyzed business requirements for testability and completeness.
  • Communicated with offshore development team.
  • Worked closely with Developers, Database Administrators and Business Analysts.
  • Analyzed and reviewed testing requirements, system specs and functional design documents to perform functional, integration and system testing.
  • Mapped Test Cases to Requirements.
  • Participated in the setup and definition of standard test environments, tests plans, and test scripts.
  • Documented all new and modified QA procedures and standards.
  • Reviewed Design Functional Specifications and User Documentation.
  • Extensively employed Rational Products: ClearCase, ClearQuest, Requisite Pro.
  • Assisted in developing help documentation and user manuals in accordance to the client's documentation guidelines.
  • Integrated diagnostic automation to accelerate and sharpen post-production testing.
  • Expanded risk management measures through spot-checking and increased randomization of inspections.
Education
: , Expected in 2007
- ,
GPA:
BS: Computer Science, Expected in 2003
Burgas University - ,
GPA:
Accomplishments
  • Http://koolspan.com/ ; https://opentext.com.

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School Attended

  • Burgas University

Job Titles Held:

  • Sr. Lead Quality Assurance Engineer
  • Lead Quality Assurance Engineer
  • Sr. Quality Assurance Engineer
  • QA Engineer

Degrees

  • BS

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