Sr. HR Generalist, People & Culture Resume Example
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SR. HR GENERALIST, PEOPLE & CULTURE
Professional Summary
Conscientious and empathetic Human Resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build diverse, employee-centric cultures, promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Skills
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Work History
07/2017 to CurrentSr. HR Generalist, People & CultureCrossmark | Fayetteville , NC
- Manage employee relations, workforce planning, and strategy for 330 employees across multiple locations (NV, CA, AZ, CO, UT, TX, FL, DC).
- Supervised Communications Manager and People & Culture intern.
- Create innovative employee engagement strategy, benefits design, recognition programs, employer branding and culture events.
- Work with management to identify coaching, learning and development opportunities.
- Facebook, Instagram and LinkedIn social media targeted recruiting.
- Advisor for employee resource group; facilitator for diversity, equity and inclusion group discussions.
- Administered benefits programs, analyzed compensation, other competitive data and prepared budgets.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Liaised between management and employees to deliver conflict resolution and alleviate problems
- Interviewed candidates and conducted background checks and verification.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Promoted from HR Generalist 8/2018
07/2015 to 07/2017Operations CoordinatorBd (Becton, Dickinson And Company) | Grayson , GA
- Managed consultant onboarding (Background checks, i-9, issue equipment, new hire orientation) and audit consultant time and expenses
- Source new consulting candidates, research and identify new business opportunities and update consultant one-sheets for client presentation
- ADAPT applicant and client database management, generate and edit contracts; Salesforce super-user
- Organized and host client and consultant special events
- Reviewed financial reports, SOX compliance, and sales activity reports each day and investigated variances to keep records accurate
- Worked with vendors to make purchases and reconcile invoices
12/2011 to 07/2015Sr. HR CoordinatorAndersen Tax | San Francisco , CA
- Managed office operations and communications, provided guidance on policies and procedures, and conducted appropriate employee relations investigation actions to reach resolution of grievances.
- Supervised Office Assistant
- Reviewed and revised company policies. Educated management on successful policy implementation and enforcement actions.
- Chaired the Employee Activity Committee, planned, marketed and executed 20+ annual events and volunteer opportunities for 65 employees to improve employee engagement. Coordinated annual Holiday Party for 100 employees/guests
- Created and managed $50K annual budget for employee recognition and engagement initiatives.
- Adhered to all federal and state guidelines and audited payroll for hourly employees.
- Streamlined HR efficiencies, made compensation recommendations for market adjustments and promotions. Coordinated new hire orientations and provided onboarding and training for new employees.
- Recruited at job fairs to bring in local talent for long term and seasonal positions.
- Created organizational filing systems for records, correspondence and documentation.
- Initiated and maintained FMLA and Workers Compensation cases for tracking, reporting and legal mechanics.
02/2007 to 12/2011Executive AssistantInternational Game Technology | City , STATE
- Responded to emails, calls and other correspondence to facilitate communication and enhance business processes for the COO and CFO.
- Handled logistics, catering, agendas, international travel arrangements, meeting and event planning for board of directors, and executives.
- Chaired the Employee Activity Committee; Planned meetings and managed $90K budget for annual holiday party (300 guests) and 25+ annual employee events
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Processed travel expenses and reimbursements for COO and CFO.
- General support for COO, CFO, VP of Finance, VP of Sales, VP of New Business Development, VP of Global Compliance, VP of Operations and Sr. Human Resources Manager
- Promoted to Sr. HR Coordinator
Education
Bachelor of Arts | Studio Fine ArtsSan Jose State University, City, State
Certifications
- Professional in Human Resources (PHR)
- Predicative Index Training
Volunteer
8/2020 – Present: Leaders in Training (LIT), Board Member, Development Committee Chair
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Resume Overview
School Attended
- San Jose State University
Job Titles Held:
- Sr. HR Generalist, People & Culture
- Operations Coordinator
- Sr. HR Coordinator
- Executive Assistant
Degrees
- Bachelor of Arts | Studio Fine Arts
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