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Sr Hr Generalist resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Well-respected Human Resources professional with over 16 years of progressive HR experience in several industries including construction management, finance, manufacturing and retail.


A self-motivated HR professional that can work with all levels of an organization and understand operations from both a strategic and tactical perspective.

Skills
  • Communication
  • Benefits Administration
  • Confidentiality
  • Conflict Resolution
  • Onboarding
  • Leadership
  • Teamwork
  • Accountability
  • Time management and Organization
  • Relationship Building
Work History
Sr. HR Generalist, 08/2015 - Current
Cushman & Wakefield Inc Independence, OH,

Benefits Administration

  • Administration and delivery of KBE Benefit Programs (medical, dental, vision, life, AD&D, disability, FSA, HSA, etc) to include claims resolution, change reporting, vendor payment reconciliation and approving invoices for payment and communication of benefit information to employees
  • Conduct Open Enrollment process, through maintenance of KBE HRIS systems and providing assistance to employees as needed
  • Report and monitor all STD/LTD/FMLA claims including federal reporting requirements
  • Review and audit monthly benefit bills to ensure that all additions and terminations are updated in timely manner
  • Oversee administration of Workers' Compensation insurance program, including internal investigation with safety, manager and employee; report claims to carrier, keep management apprised of injured employee status and follow third party administration (TPA) of claim to conclusion
  • Statistical info for compliance and strategic planning

On-boarding

  • Prepare offer letters and new hire packet with pre-employment information. Oversee administration pre-employment testing including drug testing and background checks
  • Conduct new hire orientations, processing of new hire paperwork and creation of personnel files
  • Point of contact for evaluation of on-boarding process which includes communication around additional training needs and overall on-boarding experience

Employee Relations

  • Resolve employee relations and associate development issues and conduct investigations as needed
  • Provides confidential ‘open door' for all associates for any issue
  • Handles employee relations counseling, outplacement counseling, and exit interviewing

Training and Development

  • Work with VP, HR to ensure completion of annual performance evaluation process, provides assistance and training for employees
  • Participates in developing department goals, objectives, and systems
  • Monitors employee career paths
  • Assist with development, design and delivery corporate training programs
  • Dealing with rapidly changing organizational issues and managing impacts of change on organization, it's culture and employees

Regulatory Oversight & Affirmative Action Program & HR Analytics

  • File all compliance reports with state and federal government including EEO-1 report and VETS100
  • Collect and analyze human resources data and make recommendations for changes to management
  • Translate business strategy and objectives into goals, plans and tactics that are aligned with business imperatives, while assuring compatibility with company's values, ethics and policies
HR Business Partner, 06/2012 - 08/2015
Fedex Cross Border Rensselaer, NY,

My last company was acquired by SS&C Technologies, Inc. in 6/2012

  • Partnered with business units to develop overall business strategy and objectives
  • Translated business strategy and objectives into goals, plans and tactics that were aligned with business imperatives, while assuring compatibility with company's values, ethics and policies
  • Counseled and coached employees and managers regarding HR issues, practices and policies including employee relations, performance management, facilitation of formal/informal complaints to resolution, disciplinary actions and terminations
  • Coached managers on processing of evaluating employees, setting goals, conducting objective performance reviews, and recognizing and awarding performance to improve productivity
  • Managed annual Performance Management Development processes, including employee training and coaching, calibration and performance appraisal, personnel development planning, and succession planning
  • Managed and resolved complex employee relations issues. Conducted effective, thorough and objective investigations
  • Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
  • Spearheaded benefit, compensation and work-life programs such as Open Enrollment and 401k meetings and seminars
  • Processed enrollments, changes and terminations of participants in all benefit plans and programs as well as conducted exit interviews
  • Assisted employees with any benefit claim issues
  • Filed all compliance reports with state and federal government including EEO-1 report
  • Workers Compensation contact for employees
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC
HR Manager, 03/2006 - 06/2012
Rsm Minneapolis, MN,
  • Administration of benefits, 401(k), worker's compensation and managed leaves (FMLA, STD/LTD/Military)
  • Spearheaded benefit, compensation, work-life programs (Open Enrollment/401k meetings)
  • Conducted new hire orientations, processing of new hire paperwork and creation of personnel files and updated and maintained them
  • Worked with Managers on any performance / disciplinary issues
  • Ensured compliance with regulations and standards of benefit/HR laws, filed all compliance reports
  • Conducted yearly training for employees and managers on Employee Appraisal Process
  • Worked with Legal on training of Connecticut office on Sexual Harassment per State requirements
  • Created new hire and exit interview surveys that were used on Survey Monkey for employees and managers
Education
Associate of Science: Business, Expected in
-
Mount Ida College - Newton Centre, MA,
GPA:

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Resume Overview

School Attended

  • Mount Ida College

Job Titles Held:

  • Sr. HR Generalist
  • HR Business Partner
  • HR Manager

Degrees

  • Associate of Science

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