Results oriented director with progressive management experience in academic group practice, 30 hospital system and global automation vendor. Forward thinking, detailed leader adept at solving complex problems in a collaborative manner. Skilled in product management, strategic planning, information systems implementations and management of multidisciplinary teams.
Omnicell, Inc. St. Petersburg, FLSr. Global Product Manager | 02/2018 - Current
Responsible for leading new product development, identifying market opportunities, maximizing sales revenues, market share and contribution margins for medication adherence automation products in US, UK, Europe and Australia.
Received full individual performance management by objective bonus for every quarter since hired.
Developed market launch readiness assessment tools for product management department.
Manage product portfolio P&L for 5 products in 6 countries.
Manage beta process of 3 mayor software releases per year for 2 products.
Create business cases and forecast for new or existing products.
Create and maintain multi-year product strategy and roadmap.
Builds strong partnership with engineering, quality, supply chain and sales to address product needs.
USF Health Physician Group. Tampa, FLDirector of Operational Efficiency | 11/2014 - 01/2018
Responsible for leading, project planning, marketing, implementing and evaluating initiatives that support Quality, Safety and Risk short and long term strategic goals.
Manages complex patient experience projects and improvement initiatives.
Meets with executive team, practice administrators, dept.
Chairs and physicians to discuss patient experience results and to provide guidance to improving patient satisfaction.
Lead a QSR team of 7 members to implement RL (patient safety reporting system) in 6 mo.
Increased safety reporting by 20% at go live and 150% in 12 mo.
Developed and executed Epic super user group program for 100 employees in 3 mo.
Developed patient experience improvement plan to move patient experience Press Ganey overall score in 12 mo.
For 10 dept.
Increased Press Ganey care provider score by 20 percentile points in 6 mo.
Implemented concierge pilot program to provide information about delays and reduce patient wait times by 27.
Advent Health IS - Healthcare Management Engineer. Altamonte Springs, FLProcess Improvement | 08/2009 - 11/2014
(PI) consultant to a 30 hospital health system.
Responsible for broadening and maintaining the continuous PI culture.
Leader in PI information systems projects, implementation and methodology development.
This includes developing executive, physician and nursing relationship management, managing project task completion, creation of standard workflow, change management activities, metrics and analytics, facilitation and presentation.
Developed metrics and analytics methodology for readmission process metrics-Cerner population health for 30 hospital system.
Developed and implemented simulation plan of integrated-department workflows for Florida Hospital Wesley Chapel for 200+ clinical employees prior to opening.
Lead a team of 5 members to successfully implement med Positive Patient ID in 8 AHS hospitals in less than 2 years.
This program demonstrated over 90% wristband and medication scanning on day 1 of go live.
Established critical workflow methodology for CPOE (Computerized Physician Order Entry) that was replicated to 26 facilities with proven success in 22-months.
Cardinal Health, Inc. Reston, VAProduct Manager | 09/2007 - 05/2009
Managed product planning, execution and launch throughout product life cycle.
Defined and developed formal product requirements and design analysis including product vision.
Created new application marketing plan and presented business case.
Developed new product vision and marketing plan for Patient Identification System for Pathology specimens from OR to Lab in 9 mo.
Received FDA clearance to launch blood transfusion verification product functionality in OR.
Developed and trained 50 sales staff on workflow methodology for Patient Identification System in 3 mo.
AACC- American Association for Clinical Chemistry National Conference Orlando FL, 2005-How to apply Lean-Sigma methodology to the clinical laboratory setting.
SeRUG-Cerner Southern Regional Conference-Clearwater Beach, FL 2011- CPOE Recipe for success: Improving quality and streamlining clinical workflows 2012- AHS-IS climbed Mt.
Everest: 26 Hospitals successfully live with mPPID in 1 year!.
UnSUMMIT-Barcode point of care (BPOC) National Conference Tampa, FL 2009 -Breast Milk PPID-How to perform workflows and ROI.
UnSUMMIT National Conference Anaheim, CA 2012 -26 Hospitals successfully live with mPPID in 1 year!.
Press Ganey- FL Conference Coco Beach, FL 2017- Patient wait times concierge model “going beyond just a smile”, Contributing author: ASCP “Patient Safety Partnership Projects in the Clinical Laboratory” (UCLA Medical Center) Submitted method and system for monitoring medical treatment invention to U.S.
Patent and Trademark Office 2006.
Vision and strategic planning
Six Sigma Black Belt and Lean facilitator
Action plan development expertise
Communication and Change Management
P&L product portfolio management
Information systems implementations
Strong presentation skills
New product development -agile
Marketing plan, product roadmap vision
Business case & assessing new markets
Go live, Scanning
Automation, Six Sigma
Business case, Strategy
Change Management, Strategic
Coach, Strategic planning
Consultant, Supply chain
Information systems, Vision
New product development
University of CincinnatiCincinnati, Ohio2019Graduate Marketing Certification
University of Cincinnati Blue Ash CollegeCincinnati, OHMS: Marketing
University of AkronAkron, OHBachelor of Science: Medical Technology
University of PhoenixTampa, FloridaMBA: Technology Management
Pragmatic Marketing Institute
Pragmatic Marketing Certification
Six Sigma Leadership Certification, UL
Becton Dickinson BD
Six Sigma Black Belt Training, Becton Dickinson
Florida Sterling Examiner 2016, 2017 Six Sigma Green Belt Training, Becton Dickinson
State of Florida
Florida Technologist License in Chemistry, Blood Bank and Serology
American Society of Clinical Chemistry
MT (ASCP) Certification
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Companies Worked For:
USF Health Physician Group
Advent Health IS - Healthcare Management Engineer
Cardinal Health, Inc
University of Cincinnati
University of Cincinnati Blue Ash College
University of Akron
University of Phoenix
Job Titles Held:
Sr. Global Product Manager
Director of Operational Efficiency
Graduate Marketing Certification MS : Marketing Bachelor of Science : Medical Technology MBA : Technology Management
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