Researched, prioritized, and followed up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature.
Determined appropriate course of action, referral, or response.
Provided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects for the CEO & Chairman of the Board, some of which had organizational impact.
Conducted extensive research and provided sourcing solutions for new materials to replace current materials in beta units in the field where materials were not meeting proper specifications or industry regulations.
Traveled domestically and internationally as CEO Representative to meet with customers, suppliers, and other Ferno operations to diffuse and remedy sensitive situations sometimes employee relations related.
Corporate Trainer for domestic and international associates and affiliates on MS Office Suite, Adobe products, and online marketing portal.
Provided end-user IT support to corporate executives evaluating root cause for issues and deliver solutions when possible.
Set up new electronic devices i.e.
laptops, iPhone's & iPads.
Managed tradeshows with pre-show logistics, equipment display, floor attendees as well as post-show logistics of display and equipment returns.
Provided senior management with ROI analysis for future tradeshow budgeting.
Negotiated contracts for events & tradeshows.
Demonstrated products to potential clients at tradeshows and at their facilities.
Planned, managed, and executed events from 4-500 people.
Vendor/supplier collaboration session with community including local political figures to gain across the board understanding of company's mission and direction.
200 people) Planned, coordinated, and executed gala 80th surprise birthday party for Chairman of the Board at the Ritz in Naples, FL where most attendees resided in Ohio.
150 people) Coordinated all hotel and transportation arrangements for guests.
Worked directly with Guinness World Records to include a family member for Longest surviving double kidney transplant patient Longest surviving double kidney transplant patient.
Coordinated surprise party for 100 people to surprise and award recipient with award.
Guests included original team of surgeons from 1968.
Worked with military on international operations, Red Cross during disasters, and municipalities providing product and logistical support.
Hamilton Elks, BPO #93-19 Hole Golf Facility | 2 years.
Managed all food service operations and staff to include restaurant, snack shack, banquets, golf outings, and weddings.
Rejuvenated declining banquet/event business.
Increased annual revenue 80% in 2 years.
Under One Roof Trade Show ServicesProject/Account Manager
Traveled extensively to manage multiple clients at national tradeshows.
Directed laborers to construct booths, provide carpet, AV, etc.
to clients for their space.
Upon completion of show, planned logistics for booths for client and stayed to ensure everything was completed and we met or exceeding expectations.