Sr. C&M Work Planner Dixon/Freeport Area Resume Example

• Plan, create, review, approve, and assign work packages for the work crews.
• Provide technical and administrative direction and guidance to work crews to ensure safe and complete work processes.
• Interface and collaborate with all levels of management from multiple organizations by being a part of team project meetings.
• Collaborate with others to discuss and develop new procedures and processes.
• Perform job walk downs.
• Attend departmental meetings, providing feedback to enhance future performance.
• Improve operations by working with team members and customers to find workable solutions.
• Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Improve customer satisfaction by communicating customer outages and keeping customer up to date with any changes.
• Recognized by management team members for providing exceptional organization and customer service.
• Provide excellent service and attention to Managed customers and non-managed customers when face-to-face or through phone conversations.
• Train new Work Planning team members.
• Assist FIN planning in walk downs and planning.

Knowledgeable in programs such as Asset Suite 8, Hyperion, Scada, CIMS, TED/CEGIS, Net-ops, Word, Excel, Mobile Dispatch, etc.