Sr. Business Operations Manager April 2012 to March 2018Accunet Solutions, Inc － Boston Miami, MA FL
Supervisory management of operational teams including supply chain, ($50 million annual spend with purchase order approval up to $5 million), accounting, HR and sales operations Negotiated fixed discounts within the supply chain resulting in multi-million-dollar cost reductions Review, fulfillment, and approval of customer and vendor contracts causing more favorable terms for the company, Increasing cash flow and mitigation of liability SME and Escalation point between key stakeholders and distribution/manufacturer partners Applied distribution/channel partner pricing programs leading to 10% revenue growth and cost reduction Evaluated current and future suppliers to ensure quality, reliability and price structure Developed strong relationships within the supply chain through quarterly business reviews resulting in increased revenue and reduction of company cost Departmental P&L responsibilities Cost benefit analysis of company initiatives Hiring manager for support team departments Continual process analysis and review of operating procedures Leadership of special projects Company incorporation in all operating states, sales & usage tax, business licensing division Evaluation and Remediation of insurance policies to meet business needs and mitigate risk Addition of internal company infrastructure and applications including departmental cloud servers, Salesforce, Sage 50, Avalara sales tax, Concur travel and E-commerce Store Created functionality within company applications to increase streamlined workflow processes and HR functions Review and analysis of company policies resulting in revisions of HR, Travel and Procurement policies.
Operations Manager April 2010 to April 2012Accunet Solutions, Inc － Boston Miami, MA FL
Managed daily procurement, purchase order approval up to $1 million dollars Accounting functions including Accounts Payable / Receivable On boarded strategic suppliers contributing to increased sales through additional product offerings Establish and maintained strong relationships with distribution and channel partners to ensure operational efficiency Review and approval of expense reports ensuring policy and spend within guidelines.
VAR Account Manager November 2005 to April 2010Ingram Micro Corp － Williamsville, NY
Responsible for managing 160 accounts with a 3.2-million-dollar monthly quota Consistently achieved 90%-100% personal quota as well as team goals Personally, grew several new accounts to a multi-million-dollar status Involved in the committee to analyze and improve current quote tool as well as new system testing Complex enterprise price negotiations Spearheaded beta program to significantly increase the margins Proactively worked with supporting department to grow strategic accounts Targeted customer base to gain market share, enhance margins Effectively closes the sale in a timely manner while maintaining a high-profit margin Built solid, in-depth relationships with customers aimed at fulfilling a trusting rapport and expanding customer's commitment to purchase Contributed to company branch that maintained the highest company achievement goals 5 consecutive quarters Involved in a group designed to streamline current operating procedures to increase margins Multiple "Million Dollar Club" Awards Through strategic business and operational discussions with the customer, identified gaps in their business and capitalized on cross-selling opportunities of Ingram Micro services and offerings.
Bachelor of Arts : Political Science Business Administration, May 2005University at Buffalo, State University of New York － Buffalo, NYPolitical Science Business Administration
Business Manager & Operations Manager
Versatile self-starter and results driven professional with 13+ years of successful comprehensive sales and business operational experience with strong expertise in the Information Technology sector. Superb project leadership and personal management skills. Proven problem-solving skills, a fast-learning curve and ability to adapt to evolving industry trends. A dedicated professional with the motivation and skill set to excel in a fast-paced role. Always accomplishing company objectives and maximizing profitability. Business Analysis Work Flow Process Development Relationship Management AnalyticalERP
Project Management Technological Proficiency Budget Administration Salesforce Contract Negotiation Problem Solving Supply Chain Accounts Payable Purchase Orders Accounts Receivable Critical ThinkingDecision Making Organizational Skills PlanningMicrosoft Navision
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Companies Worked For:
Accunet Solutions, Inc
Ingram Micro Corp
University at Buffalo, State University of New York
Job Titles Held:
Sr. Business Operations Manager
VAR Account Manager
Bachelor of Arts : Political Science Business Administration , May 2005
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