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Special Event Coordinator & Sales Representative Resume Example

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SPECIAL EVENT COORDINATOR & SALES REPRESENTATIVE
Professional Summary

Excellent reputation for resolving problems, improving customer satisfaction, Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills
  • Customer service
  • Sales
  • Event sales
  • Events logistics management
  • Vendor and contract negotiations
  • New business development
  • Data base Creations & Maintenance
  • Proposals
  • Sponsorship development
  • Meeting planning
  • Networking
  • Venue selection
  • Scheduling
  • Volunteer management
  • Opening and closing procedures
  • Inventory auditing
  • Production schedule adherence
  • Recruiting
  • Staff training
  • Skin rejuvenation
  • Meeting preparation
  • Public relations
  • Route planning
  • Dispatch
Work History
Special Event Coordinator & Sales Representative, 01/2013 to Current
Ivad Communications – Northridge, CA
  • I have been working for IVAD Communications on and off for years .
  • I set up and work events for them.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Set up appointments with interested customers according to schedule availability.
  • I do prospecting and sales for them as well.
  • Evaluate customer bill copy, broker it out to who can do the best for the client.
  • Do proposals, go over that proposal to be sure they understand it, the implement the plan.
  • I/We are always around to help with any customer service or billing issues.
Reverse Mortgage Loan Officer, 06/2016 to 06/2018
American Advisors Group – Orange, Ca
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Converted community contacts into potential clients through networking, consistency and credibility.
  • Generated leads through health fairs, chamber events, just talking to everyone.
  • I educated seniors on the pros and cons, myths and realities of reverse mortgage.
  • I would do what it took to be sure that they could at least Pre-qualify.
  • I walked seniors through every step of the process to be sure they always understood what was happening and were in the process we were.
  • I was there when the Notary came to sign docs so if there were any questions I was there to answer, and so that they were not alone in the house with someone they didn't know.
Special Event Coordinator, Sales Representative, 02/2004 to 03/2013
Rightway Site Services – Lake Elsinore, CA
  • Understanding customer needs vs. Wants.
  • Determining equipment how many and what kind.
  • Educate customer as to what they need and why.
  • Upsold and closed customer sales by driving product benefits around client needs.
  • Negotiating/Writing Contracts.
  • Manage existing customer accounts.
  • Researched potential clients and markets to prepare for appointments.
  • Coordinated trade shows to reach greater potential customers.
  • Networked at events and by phone to expand business profits and revenues.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Training new agents
  • Dispatch
  • Weekend Manager
Marketing and Promotions Manager, 08/2002 to 02/2004
Imagine Marketing – Temecula, CA
  • We built the events from conception through completion.
  • Developed, updated and maintained database of existing and potential customer.
  • Upsold special packages while preparing quotes for potential clients, consistently maintaining accuracy.
  • Created training program for lower-level employees to increase sales and customer satisfaction.
  • Motivated team members to meet and exceed sales targets.
  • Conducted field visits and met corporate customers for business development.
  • Collected information from clients before securing accounts, verifying payments and special needs.
  • Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Liaised between account holders and representatives to resolve issues and maintain satisfaction of customers.
Education
High School Diploma: 09/1983
John Muir High School - Pasadena, CA
Esthetician License: Skin Care, 03/1984
Moro Beauty College - Glendale, CA
Massage Technician Certificate: Massage Therapy, 12/1985
The Institute ​of Psycho Structural Balancing - Santa Monica, CA
Chiropractic Assistant Certificate: Chiropractic Assistance, 12/1995
LA College of Chiropractic - Whittier, CA
NMLS Mortgage Officer License : Reverse Mortgage, 06/2016
American Advisors Group - Orange Ca
Certifications
  • Certification Title Issuing Organization Completion Date Expiration Date Chiropractic Assistant Certificate LA College of Chiropractic 12/1995 Massage Technician Certificate The Institute
  • Of Psycho Structural Balancing 12/1985
    • Additional Information
    • Esthetician License Board of Barbering and Cosmetology. 08/1984 08/2016
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    Resume Overview

    Companies Worked For:

    • Ivad Communications
    • American Advisors Group
    • Rightway Site Services
    • Imagine Marketing

    School Attended

    • John Muir High School
    • Moro Beauty College
    • The Institute ​of Psycho Structural Balancing
    • LA College of Chiropractic
    • American Advisors Group

    Job Titles Held:

    • Special Event Coordinator & Sales Representative
    • Reverse Mortgage Loan Officer
    • Special Event Coordinator, Sales Representative
    • Marketing and Promotions Manager

    Degrees

    • High School Diploma : 09/1983
      Esthetician License : Skin Care , 03/1984
      Massage Technician Certificate : Massage Therapy , 12/1985
      Chiropractic Assistant Certificate : Chiropractic Assistance , 12/1995
      NMLS Mortgage Officer License : Reverse Mortgage , 06/2016

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