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Special Client Services Consultant Resume Example

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SPECIAL CLIENT SERVICES CONSULTANT
Experience
September 2012
to
Current
Willis North AmericaSpecial Client Services Consultant
  • Responsible for assisting large risk management client (Bechtel Corporation) with analyzing and managing a wide range of risks throughout the construction lifecycle of large complex projects. Day to day service to client includes. When required direct the placement of Property & Casualty insurance of EPC, CM and Engineering projects that are under taken.
  • Collect exposure information needed to conduct third party liability risk assessments.
  • Develop and review contracts as relates to insurance issues, including coordination and review of risk of loss and indemnity provisions with the legal department.
  • Develop and negotiate project subcontract insurance provisions.
  • Work with project estimating to develop and provide indicative insurance estimates for new project proposals.
  • Prepare submittals, initiate and direct the appropriate insurance coverage and pricing for all new bids and projects.
  • Work with client/owner and insurance representatives to ensure proper placement and coordination of any project specific insurance policies.
  • Process and prepare in conjunction the Treasury department and surety brokers, security instruments (LOC, surety bonds) to support project financing needs.
  • Develop project insurance manuals and conduct project insurance kick-off meetings at project sites.
  • Develop and provide risk management training to client personnel.
May 2007
to
September 2012
Zurich Insurance GroupMarket Facing Underwriter/Business Development Associate/Manager
  • Responsible for supporting Zurich Global Corporate and Zurich North America business strategies to achieve profit and growth objectives through marketing, business development and underwriting of construction risks. Specific disciplines included: Underwriting:
  • Supported Zurich Construction Specialties with analyzing and underwriting Top ENR contractor's professional liability risks (CPPI, OPPI)
  • Supported Zurich's London Construction team in underwriting and pricing Construction all Risks (CAR) and Erection all Risks (EAR) project risks
  • Worked closely with Zurich's Construction Risk Engineering team across all line of business including construction property, casualty and Specialty risk engineers in the US and Canada to help identify and evaluate exposures for construction risk analysis through construction project site visits. Business Development/Proposition Development:
  • Managed the lifecycle of value-added propositions to deliver broad construction industry offerings to Zurich's Corporate and Commercial segments for the Latin America region.
  • Supported various business development and analytical areas via financial analysis, market research and proposal development.
  • Assisted with the identification of new market opportunities, creation of strategies to enter those markets.
  • Provided analysis of financial results for major operating units.
  • Reviewed and updated market and industry economic forecasts on a global, regional and national level.
  • Launched and assisted market entry efforts of newly/refreshed propositions.
  • Actively participated in business planning activities and strategy to capture new prospects.
  • Partnered with underwriting, marketing, sales and distribution to optimize execution of identified most promising propositions.
  • Oversaw and conducted the research of current and future strategic growth initiatives in specific industry or Line of Business Marketing:
  • Meeting with agency/brokers personnel to maintain and develop positive and productive relationships.
  • Responsible for overseeing the design and development of marketing literature.
January 2005
to
May 2007
Minnesota Department of TransportationGraduate Engineer(Mn/DOT) Responsible for modeling watershed hydrology and hydraulics for culvert and waterway design projects at the Mn/DOT Bridge Office. Responsibilities also included assisting with the monitoring, evaluation and analysis of bridge scour risk (bridge scour is one of the three main causes of bridge failure/collapse)
Education
2005
Hamline University-St. PaulSt. Paul, MN, USM.A: Business Management2005. M.A Business Management. Hamline University-St. Paul, MN, USA.
2003
Universidad de CaraboboValencia, VEBachelor of Science: Civil Engineering2003. Bachelor of Science in Civil Engineering. Universidad de Carabobo. Valencia-Venezuela
Certifications
Certified Construction Risk Insurance Specialist (CRIS). Civil Engineer CIV No. 141.008. Venezuela Board of Engineering. Caracas, Venezuela
Languages
English/Spanish (fluent; native) and Portuguese
Skills
Liability, Pricing, Associate, Business Development, Business Planning, Ear, Financial Analysis, Forecasts, Loans, Market Research, Marketing, Proposal Development, Risk Analysis, Sales, Sales And, Underwriting, Client Services, Contracts, Epc, Estimating, Property & Casualty, Proposals, Risk Assessments, Risk Management, Security, Trading, Training, Treasury Department, Dot, Engineer, Hydraulics, Hydrology, Watershed, Civil Engineer, Competitive Intelligence, Databases, Dos, Excel, Lexis, Market Intelligence, Ms-dos, Pcs, Word, Business Management, Civil Engineering
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Resume Overview

Companies Worked For:

  • Willis North America
  • Zurich Insurance Group
  • Minnesota Department of Transportation

School Attended

  • Hamline University-St. Paul
  • Universidad de Carabobo

Job Titles Held:

  • Special Client Services Consultant
  • Market Facing Underwriter/Business Development Associate/Manager
  • Graduate Engineer

Degrees

  • M.A : Business Management
    Bachelor of Science : Civil Engineering

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