Experienced Telecom technician with over 20 years of experience in the Telecommunications industry. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Equipment installation and maintenance
Equipment upgrades
Wireless communication installations
Troubleshooting network systems
Configuring equipment
Cat 6 and fiber optic network installations
OTDR testing and certifying
Data , voice and security installation and testing.
Device Installation
Safety practices
Attention to Detail
Teamwork and Collaboration
Routine inspections
Work History
02/2020 to 11/2021
Sound and Communications Technician IBEW-595St. Francis Electric – City, STATE,
Worked closely with Cal Trans network administrators and server engineers to install new fiber optic pathways and lines.
Reviewed and interpreted facility orders, network design orders, and circuit layout orders.
Oversaw road and traffic telecommunication networks, telephone, signa l, and fiber optic lines.
Installed, aligned, and balanced new equipment.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Followed OSHA standards and procedures to maintain safe work environment.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools such as fluke O.T.D.R.
Installed and maintained network systems for Cal Trans and San Mateo County in widening of 101-freeway project.
Responded to variety of different service requests during and after business hours.
Developed expertise in communication systems cabling, circuitry, and traffic signal wiring through various projects for public utility companies.
Repaired surface damage utilizing wide range of systems and methodologies.
Resolved problems, improved operations and provided exceptional service
Maintained excellent attendance record, consistently arriving to work on time
Maintained energy and enthusiasm in fast-paced environment
Carried out day-day-day duties accurately, efficiently, and safe.
Received and processed stock into inventory management systems and stock yards.
02/2018 to 12/2019
Sound and Communications Technician Walker Telecom – City, STATE,
Accurately read, understood, and carried out written instructions.
Installed and tested fiber optic lines for broadcasting at Chase Center.
Analyzed network testing to determine causes of problems and took appropriate action for resolution.
Worked closely with network administrators and server engineers to deliver quality service.
Reviewed and interpreted facility orders, network design orders, and circuit layout orders.
Repaired surface damage utilizing wide range of systems and methodologies.
Oversaw broadcast telecommunication network installations, including coaxal, triaxle, and fiber optic cable used for cameras, microphones, speaker and other broadcasting equipment.
Installed, aligned, and balanced new equipment in IDF and MDF rooms for broadcasting and security.
Repaired cut cable of various sizes and worked with color-coded copper wire and fiber optic cable.
Followed OSHA standards and procedures to maintain safe work environment.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools such as fluke OTDR.
Installed, tested, and maintained fiber optic systems and analyzed users' needs.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Developed expertise in communication systems cabling, circuitry and wiring through various projects for county and state sites.
Responded to service requests during and after business hours.
Read blueprints and schematics to correctly place equipment and run lines.
Oversaw business telecommunication networks, telephones, and office equipment
Performed construction operations and installation of telecommunications networks for several telecom companies.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
Coordinated installation of new users and relocations of existing users
01/2016 to 02/2017
Sound and Communications InstallerComm Connect – City, STATE,
Installed or removed telecommunications and associated support equipment at Workday in Pleasanton.
Evaluated and identified root causes of problems within communications systems.
Installed and configured new devices and system components.
Set up networks and devices such as WAPs for different Workday office buildings in Pleasanton and Dublin areas.
Read blueprints and schematics to correctly place equipment and run lines.
Responded to service requests during and after business hours.
Coordinated installation of new users and relocations of existing users.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Worked closely with network administrators and server engineers to deliver quality service.
Performed duties in accordance with OSHA standards, policies and regulatory guidelines to promote safe working environment.
Exceeded goals through effective task prioritization and great work ethic.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Installed or removed telecommunications and associated support equipment at fixed locations statewide
02/2015 to 03/2016
Sound and Communication Technician Direct Line Telecom – City, STATE,
Read blueprints and schematics to correctly place cable and equipment.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces for projects such as Facebook Campus in Menlo Park.
Installed and configured new devices and system components.
Installed and tested network and data communications hardware and software.
Worked closely with network administrators and server engineers to deliver quality service.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Improved operations through consistent hard work and dedication.
Managed on-site evaluations, internal audits and customer surveys.
Drove operational improvements which resulted in savings and improved profit margins.
Exceeded goals through effective task prioritization and great work ethic.
Carried out day-day-day duties accurately and efficiently.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Expected in 06/2003 to to
Associate of Arts: Business Communications Mira Mesa City College - San Diego, CA, GPA:
Expected in 1998 to to
High School Diploma: J M Hanks High School - El Paso, TX GPA:
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