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sonic drive in resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Forward-thinking Sonic Drive-In with specialized education in therapy. Applies learned principles to meet deadlines with accuracy in high pressure environments. Skilled in cash handling with strong communication skills to listen effectively and exceed expectations while maintaining customer service approach.

Skills
  • Customer Rapport
  • City and Non-City Driving
  • Money Management
  • Guest Services
  • Scheduling
  • Delivery Unload and Breakdown
Work History
02/2019 to Current
Sonic Drive-In Dana Ables And Ning Rubel City, STATE,
  • Assigned tasks and responsibilities to each employee on shift.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Ordered supplies and products when stock ran low.
  • Addressed and resolved customer inquiries and complaints.
  • Managed cash intake, including counting out registers and calculating profit at end of each shift.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Managed internal operational standards and productivity targets for labor numbers.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
12/2018 to 02/2019
Marvins Beverly City, STATE,
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
  • Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Followed company cleaning and sanitation guidelines to comply with health department regulations.
  • Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Addressed special allergen-free food requests and worked to improve guest experience.
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Assisted guests, including offering personable greetings and taking orders.
09/2016 to 11/2018
Lyons Family Farm Amanda Lynch City, STATE,
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Ordered and received products and supplies to stock kitchen areas.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Communicated closely with Cashier s to fully understand special orders for customers, including those with food allergies and gluten intolerance.
05/2016 to 08/2018
Farmer Swinford Farms City, STATE,
  • Tended to crops, which included fruit trees, vegetable plants, medicinal plants and herbs.
  • Maintained and repaired various farming equipment, including tractors and setting machines.
  • Ensured farm activities complied with government regulations.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Raised and hand-sowed certified natural crops including flowers and tomatoes and potatoes.
  • Planned schedule for crop rotation, plantings and harvest.
Education
Expected in 05/2019 to to
High School Diploma:
Lincoln County High School - Fayetteville, TN,
GPA:
  • Graduated with 4.0 GPA
  • Received TN Promise
  • Received Hope Scholarship.
  • Awarded Cross Country Athletic Award.
  • Majored in Human Studies.
  • Member of Show Choir.
Expected in 05/2022 to to
Associate of Science: Pre-Physical Therapy
Motlow State Community College - Fayetteville, TN,
GPA:
  • Majored in Science.
  • Continuing education in Therapy and Health.

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Resume Overview

School Attended

  • Lincoln County High School
  • Motlow State Community College

Job Titles Held:

  • Sonic Drive-In
  • Marvins
  • Lyons Family Farm
  • Farmer

Degrees

  • High School Diploma
  • Associate of Science

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