LiveCareer-Resume

solar service technician resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

A field experienced Technician offering 15+ years of experience installing ,repairing and maintaining multi-trade building systems. Problem solver at heart with a wealth solutions for beginning to end support with well-developed mechanical aptitude. Effective communicator with exceptional client communication skills and dedication to long term client retention. Ready to bring expertise and experience to a new challenge in closing the communication gap from sales to completed installation. Providing the customer service experience we expect for our friends and families.

Skills
  • Customer relationship creation and management
  • Customer right sizing
  • Troubleshooting and Diagnostics
  • Roofing leak mitigation
  • Residential/ Commercial construction
  • Project Management
  • Plumbing trouble shoot/ repair
  • Electrical wiring knowledge
  • Low voltage communication
Work History
11/2020 to Current Solar Service Technician Integrated Electrical Services, Inc. | Batesville, SC,
  • Evaluated systems according to predetermined checklist, noted issues and providing as-builts for exist conditions.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Troubleshoot and handled logistics for approved solar related equipment replacement.
  • Surpassed corporate goals by reaching 100% customer satisfaction rating in issue resolution in 1 service visit.
09/2018 to 09/2020 Field Service Technician International Gaming Technology Inc. | Mcallen, TX,
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $7500.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
11/2013 to 11/2018 Installer/ Service Technician International Gaming Technology Inc. | Miami, FL,
  • Devised innovative strategies to improve customer satisfaction scores and exceed company goals of in-home sales.
  • Carried out opening and closing functions to exceed operational needs, underpinning strong customer service.
  • Offered internal and external customers first-rate customer service to maximize client satisfaction and business success.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Achieved high satisfaction rating through proactive follow up resolutions of customer issues.
  • Used basic sales and consultative techniques to understand customer needs and provide end to end support.
  • Installed new equipment and explained operation and routine operation and functions to customers.
03/2018 to 09/2018 Field Service Technician Rising Sun Solar | City, STATE,
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Finalized work on building systems by completing finish grade carpentry and other finish work for installation errors.
Education
Expected in 06/1993 to to HS Diploma | General Education Hilo High School, Hilo, HI GPA:
Expected in 11/2023 to to Bachelor Of Arts | Construction Management Colorado Technical University, Colorado Springs, CO GPA:
  • Continuing education in Business Law, Contemporary Business trends.
Certifications

Lg Chem certification

Tesla Powerwall 1&2 certified

CERTIFIED

SolarEdge

SMA

ENPHASE

FRONIUS

ABB

Forklift

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Resume Overview

School Attended

  • Hilo High School
  • Colorado Technical University

Job Titles Held:

  • Solar Service Technician
  • Field Service Technician
  • Installer/ Service Technician
  • Field Service Technician

Degrees

  • HS Diploma
  • Bachelor Of Arts

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