Software Testing Lead Resume Example

· GERAN BSC Functional Testing

· Test Lead for Functional Team-TT04.Responsible for A - interface and Gb interface testing for Telecom team TT04, Handover functionality testing (TT13) and CBC functionality testing(TT03). Functionality covers both circuit switch and packet switch features.

· Defect identification and re-testing. Ensuring that there are Zero test escapes and Defect slippages from the tests executed.

· Worked in releases S14, S15, EP2.1, EP1.2, McBSC, S16, and S16.1 Step1 and made sure to achieve the target on time.

· Test estimation, Test case planning and Test case designing for new features like Precise Paging and MOCN-Multi Operator Core Network.

· Test script development using TTCN-2 and Test environment setup using GPRS (SGSN, GGSN) simulators.

· Worked in Maintenance Team and took the complete ownership of Telecom activities.

· Bug reporting using Mercury Quality Center.

· Good exposure to MS-Simulator and MS-BTS message flow.

· Very good understanding SS7, BSSMAP and DTAP protocols and message flow.

· Involved in latest paging coordination techniques and satellite A-bis.

· Involved in circuit pool configuration and Lapd configuration.

· Automated the test cases as much as possible in all parts.

· Giving Presentations and OJT for new hires.

· RCA for Customer Pronto using 5-Why's.

· Preparation of Daily and Weekly Status Report.

· Interaction with the Business in order to resolve any queries with respect to the test packs, test scenarios and test cases.

· Maintenance and administration of EMC Clariion CX Series storage Arrays.

· Used EMC Power link knowledgebase and primus for problem resolution.

· Used Navisphere manager and Navicli for administration of EMC Clariion.

· Troubleshooting LUNs and assigning them to different servers in SAN and DAS setup.

· Worked on the Clariion Replication Concepts in SAN (Snap View, Mirror view, SAN Copy, Power path).

· Technical Consultancy and support to EMC clients for SAN storage Boxes manufactured by EMC.

· Dial in remotely to the monitoring stations for individual storage box and investigate the errors reported by the array. Work to solve or dispatch CE to field for the further action.

· Providing technical solutions to different customer.

· Stay current on technical specifications and hardware requirements of EMC software products, including new and soon to be released products.

· Worked on HIB (High Incoming Boxes) for Clariion

· Working on customer escalated issue.

· Have managed the shift as a Shift Lead.

· Given On Job Training to the new joiners.

· Extend high quality 1st level support for maintenance of business critical Service.

· Providing technical support for the IPG products.

· Training and mentoring the new batch and the poor performers.

· Assisting the Quality Analyst in giving feedback to the agents to improve quality.

· Initiating quality related processes.

· Monitor the Team's internal and external quality performance and take action if necessary.

· Client Communication - Including conference calls