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software quality engineer i resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
  • 6+ years of hands on experience with strong Quality Analysis and testing skills.
  • Highly experienced in using various Agile Software Testing methodology(Certified SAFe 4 agilist).
  • Analyze Requirements, User Stories, and Design Documents to integrate High Quality Test Plans.
  • Estimate the effort for testing and share delivery timelines with project manager for each capability/Feature.
  • Deep understanding of Payments.
  • Knowledge of gift cards and gift cards processing.
  • Understanding of merchant requirements.
  • Supported test activities associated with Product Point of Sale.
  • Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.
  • Performed gap analysis and estimated project scope to drive on time and on budget high quality deliverables.
  • Worked with various pinpads (Equinox and Verifone) to execute the payment application software.
  • Worked on various EMV certification project using UL BTT and ICC tool.
  • Helping Merchant to understand EMV, EMV tools like Collis.
  • Expertise in EMV Merchant Certification for FD.
  • Level 3 EMVCo Testing and Certification.
  • Handled multiple EMV implementations for several merchants in US and Canada.
  • Have managed merchant certification with major card brands Visa, MasterCard, Discover and Amex.
  • Understanding of QA principles and software development life cycle (SDLC)
  • Experienced in executing test cases against the business and functional requirement and design documents
  • Experience in Negative testing, UAT, functional testing, black box, grey box testing techniques.
  • Participated in product design reviews, providing input on functional requirements, product designs, schedules, or potential problems.
  • Worked with support and development teams to troubleshoot production issues
  • Executed manual tests
  • Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks
Skills
  • AGILE Methodology (Certified SAFe 4 Agilist)
  • Quality review processes
  • Automated software testing
  • Test case management
  • Analytics and problem resolution
  • Simulations
  • UNIX/LINUX
  • Selenium IDE
  • Jira
  • CertPro
  • ATS
  • TVAL
  • WinSCP
  • Zephyr
  • SQL Scripting
  • HTML
  • CSS
  • Mentoring and training
Education
Devi Ahilya University India, Expected in 2011 MBA : Accounting And Finance - GPA :
DAVV India, Expected in 2008 Bachelor of Science : Computer Applications - GPA :
Certifications
  • Certified SAFe 4 Agilist.
  • Certified Ruby on rails developer.
  • Certified in Adobe Flash.
Work History
Dish Network Corporation - Software Quality Engineer I
Monroe, NJ, 01/2017 - Current
  • Work in the R&D team to Analyze Requirements, User Stories, and Design Documents to integrate High Quality Test Plans
  • Developed relevant test strategies and plans and attended test case review meetings for Payment application software
  • Lead Quality Analyst for P2PE Encryption project with First Data
  • Lead Quality Analyst for Payment Host Simulator project
  • Supported test activities associated with Product Point of Sale
  • Work in an agile environment which includes attending daily stand ups
  • Participate in Story Grooming session, Backlog Refinement sessions, Sprint Planning Sessions.
  • Work with the Product owner in Prioritizing the defects.
  • Build traceability matrix to map requirements with test plan and test cases
  • Create daily status report and share with the leadership
  • Create test plans and test cases on Zephyr
  • Identify project risks and recommend actions to mitigate the risk
  • Worked with various pinpads (Equinox and Verifone) to execute the payment application software
  • Hands on experience on working with latest Verifone pinpads/devices ( MX915, MX925, VX820,P400) and Equinox pinpads/devices (L5300, Luxe 8500, Luxe 6200) which includes:
    ○ Downloading the files specific to it
    ○ Updating the pinpads.
    ○ Creating the test plans
    ○ Executing the test plans
    ○ Troubleshooting the pinpads
  • Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment
  • Implement system regression and integration testing procedure
  • Created functional specifications and supported technical analysis
  • Coded test cases and scripts as per quality assurance specification
  • Creating virtual machines for testing new features using virtual box
  • Worked on various certification projects with First Data using UL BTT
  • Worked on Pump certification with Moneris using ICC tool
  • Worked directly with the development team to deliver products and resolve issues in timely manner
  • Hands on experience working for defect management using Jira
  • Performed gap analysis and estimated project scope to drive on time and on budget high quality deliverables
  • Developed and executed certification programs for loyalty and credit hosts
  • Mentor and train new associates within my team,
Experian - EMV Certification Analyst, Test Analyst
Franklin, TN, 05/2016 - 01/2017
  • Worked on different EMV card simulation tools like Smart Spy, Collis, TVAL, ATS
  • Worked on EMV certification both Contact and Contactless payment cards
  • Worked on Manually Validating EMV Card logs and Host logs on Certpro tool
  • Worked on testing payment cards on the Collis Brand Test Tool
  • Managed Merchants for US and Canada for EMV Card payment certification
  • Worked on specifications like ISO 8583
  • Worked on payment platforms like North Nashville ,Omaha, Bypass and RapidConnect
  • Help merchant understand the EMV tools like Collis , CertPro
  • Work with certification for all card payment brands (Amex, Discover,MasterCard and Visa)
  • Worked for EMV certification of different Payment Terminals like Ingeico, Verifone ,Magtek
  • Worked on Device Testing for Payment Terminals like Ingenico, Verifone, Clover
  • Involved in daily/weekly call with merchants to resolve the issues in testing
  • Trained associates for EMV testing
Batchmasters Pvt. Ltd - QA Analyst
City, STATE, 09/2015 - 02/2016
  • Performed Black Box Testing,Manual Testing,Exploratory Testing ,Usability Testing and alpha testing on an Application Product CONNECT based on Web Browsers and Mobile Devices
  • Experience in Unit, Integration, System Testing using different devices(Iphone, Ipad,Android and Desktop.)
  • Create End to End test cases and execute on Test Link and report defects through Issue tracker
  • Develop project test Plans for mobile/web applications, emphasizing on usability and functionality regarding usage in both web browser and mobile devices
  • Generate reports on daily and weekly basis for defect reports and execution status
  • Following AGILE methodology for developing scripts and testing the product
First Logics - Jr. Tester
City, STATE, 01/2014 - 09/2015
  • Involved in Analyzing the User requirements
  • Involved in deriving the Test Scenarios and designing the manual test cases
  • Involved in generating the test data and preparing the weekly status reports
  • Involved in manual test execution and in various testing phases like Functional Testing, Retesting
  • Executed the test cases and implemented Functional, Integration, GUI Testing ,Regression Testing
  • Involved in defect review meetings with the Development team
  • Involved in peer reviews
  • Bug Tracking and Error Reporting to the leads
Accomplishments

Special appreciation from Vice President (NCR corporation) for going extra mile and delivering the fully certified product to one of the most critical clients(COSTCO) within very strict timelines. I was appreciated to proactively create and provide user manual for the same product which helped COSTCO to deploy and use the new product very quickly.

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Resume Overview

School Attended

  • Devi Ahilya University
  • DAVV

Job Titles Held:

  • Software Quality Engineer I
  • EMV Certification Analyst, Test Analyst
  • QA Analyst
  • Jr. Tester

Degrees

  • MBA
  • Bachelor of Science

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