Software Engineer Site Reliability Engineer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Rational, critical-thinking Software Engineer & Lead, with 5 years of experience designing scalable software solutions and enhancing operations for organizations. Proven track record of transforming business goals related to growth and efficiency improvements into new capabilities. Knowledgeable innovator known for influencing adoption of new technologies & building automation to enhance technical systems.

  • Expert proficiency in Python, Django, Java & Spring
  • Proficient in CI/CD tool implementation, management, & configuration (e.g. ArgoCD, BitBucket, GitHub, Jenkins, Spinakker, Artifactory, Sentry, IBM uDeploy & IBM uRelease)
  • Cloud native environments & technologies - Amazon Web Services (AWS), Kubernetes, Openshift, & Openstack
  • Containerization technologies (e.g. Docker & VirtualBox)
  • Strong grasp of design patterns, software best practices & coding methodologies
  • Integration experience with Active Directory (AD), Adobe Creative Cloud (ACC), AppBroker, DocuSign, FlexNet Management Suite (FNMS), JAMF, Office365, Oracle, RedHat, SCCM, ServiceNow, VMWare VCenter & VSphere, Webex
  • Asynchronous development (e.g. AsyncIO, Celery)
  • Robotic Process Automation (UiPath, Automation Anywhere)
  • Proficient in test automation tools & frameworks
  • Mentorship, user training, and technical guidance
  • Agile Workflows, Scaled Agile Framework (SAFe)
  • Enterprise software implementation, deployments, and management
  • Test Automation & Quality Assurance Testing
  • Proficient in Angular, React, HTML, CSS
Work History
Software Engineer & Site Reliability Engineer, 07/2017 to Current
RingLas Vegas, NV,
  • Built complex CI/CD toolchains with end-to-end automation leveraging tools such as Git, Jenkins, Spinnaker, Artifactory, IBM uDeploy & uRelease.
  • Checked client code for bugs and weaknesses using SonarQube, SCAVA, BAVA and static code analysis tools.
  • Investigated new and emerging software applications within Robotic Process Automation (RPA) to automate, select, implement and use administrative information systems effectively.
  • Orchestrated efficient small, medium, & large-scale software deployments, including testing features and correcting code.
  • Defined &/or reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Drove agile methodologies and effective development best practices to enhance product development.
Lead Backend Engineer, Technical Consultant, 09/2019 to Current
Ringcentral, Inc.Remote Utah, UT,
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
  • Improved performance and reliability of databases, web services and other integrations.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Authored best practices documentation for use in existing personnel training and new personnel onboarding processes.
Software Development Engineer, 2016 to 2016
Levi Strauss & CoCity, STATE,
  • Developed the back-end functionality of a new software module that calculates, validates and records all sustainability efforts for optimal reporting on the company’s web-based PLM software solution (Java).
  • Created a custom tool to export sustainability data to excel and a macro-enabled template for the tool which produces summary reports consistent with user/business needs – a previously inefficient, manual task (Java / SQL).
  • Optimized all excel-based business reporting tasks by developing a data compression tool (Java / VBScript).
  • Designed an issue reporting tool that reflected SLA and management needs by using third-party APIs (Java).
QA Automation Engineer Intern, 06/2015 to 09/2015
Intacct CorporationCity, STATE,
  • Debugged libraries that used Apache POI data driven framework to fix quality and testing platform inconsistencies (Java).
  • Developed a script for a machine learning program that improves the efficiency of the manual test selection process (PHP).
  • Fixed broken and out-of-date test suites; essential for the business to deliver an optimal web platform to its customers.
Engineering Intern, Engineering Project, 06/2011 to 09/2011
PLX Technology, Inc, Broadcom CompanyCity, STATE,
  • Tested software, assembled hardware, and evaluated product quality to ensure readiness for customer sale.
  • Designed incentive strategies for customer feedback surveys which collected improved sale and product satisfaction data.
  • Created user guides and reporting documents for new products.
Bachelor of Science: Computer Engineering, Expected in 03/2017
University of California, Irvine - Irvine, CA
  • Member of The Kappa Sigma Fraternity; served as President, Treasurer, Website Designer, Recruitment Chair, & New Member Educator
  • Member of IEEE
  • Member of IFC
  • Certified Software Asset Manager (CSAM)
  • Certified Asset Management Professional (CAMP)
  • Certified SAFe 4 Agilist
  • Certified Expert in Python Core Language - Pluralsight
  • Certified Expert in Managing Source Code with Git - Pluralsight
  • Certified Cisco Security Ninja / Space fleet: Blue, Green, & White Badges
  • Cisco Secure Code Training (Dec'20 - Feb'21)
  • Https://

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Resume Overview

School Attended
  • University of California, Irvine
Job Titles Held:
  • Software Engineer & Site Reliability Engineer
  • Lead Backend Engineer, Technical Consultant
  • Software Development Engineer
  • QA Automation Engineer Intern
  • Engineering Intern, Engineering Project
  • Bachelor of Science