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softlines team member resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Determined customer service and softlines (clothing, shoes and accessories) employee with strong interpersonal skills and extensive retail and sales experience.

Highlights
  • Accurate cash handling
  • Store opening and closing procedures
  • Outstanding communication skills
  • Exceptional leader
  • Team-oriented
  • Excellent organization skills
  • Experienced in folding and hanging clothes
Experience
09/2010 to
Softlines Team Member Meijer, Inc. Algonquin, IL,

Described use and operation of merchandise to customers, received and processed cash and credit payments for in-store purchases, placed special merchandise orders for customers, shared product knowledge with customers while making personal recommendations, demonstrated that customers come first by serving them with a sense of urgency, Worked as a team member to provide the highest level of service to customers, all while maintaining friendly and professional customer interactions.

06/2013 to 09/2014
Customer Service Representative Amica Mutual Insurance Dallas, TX,

Recommended and helped customers select merchandise based on their needs; exchanged returned merchandise for customers quickly and efficiently using the company VariFone hand held computers; exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction; extended customer subscriptions, offered discounts and promotions to ensure high customer retention rates, specifically for the free sports authority reward program; Informed customers about sales and promotions in a friendly and engaging manner; trained new employees on company customer service policies and service level standards. While my time at Sports Authority was short, the experience my employment brought me was invaluable.

Education
Expected in 2011
Federally and California Certified Pharmacy Technician: Pharmacy Technician
Contra Costa Medical Career College - Antioch, CA
GPA:
Expected in 2010
High School Diploma: Creative Writing focus
Freedom High School - Oakley, CA
GPA:

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Resume Overview

School Attended

  • Contra Costa Medical Career College
  • Freedom High School

Job Titles Held:

  • Softlines Team Member
  • Customer Service Representative

Degrees

  • Federally and California Certified Pharmacy Technician
  • High School Diploma

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