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Softlines Team Member Resume Example

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SOFTLINES TEAM MEMBER
Summary

Determined customer service and softlines (clothing, shoes and accessories) employee with strong interpersonal skills and extensive retail and sales experience.

Highlights
  • Accurate cash handling
  • Store opening and closing procedures
  • Outstanding communication skills
  • Exceptional leader
  • Team-oriented
  • Excellent organization skills
  • Experienced in folding and hanging clothes
Experience
Meijer, Inc.October 2010Softlines Team Member
Algonquin , IL

Described use and operation of merchandise to customers, received and processed cash and credit payments for in-store purchases, placed special merchandise orders for customers, shared product knowledge with customers while making personal recommendations, demonstrated that customers come first by serving them with a sense of urgency, Worked as a team member to provide the highest level of service to customers, all while maintaining friendly and professional customer interactions.

Amica Mutual InsuranceJuly 2013 to October 2014Customer Service Representative
Dallas , TX

Recommended and helped customers select merchandise based on their needs; exchanged returned merchandise for customers quickly and efficiently using the company VariFone hand held computers; exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction; extended customer subscriptions, offered discounts and promotions to ensure high customer retention rates, specifically for the free sports authority reward program; Informed customers about sales and promotions in a friendly and engaging manner; trained new employees on company customer service policies and service level standards. While my time at Sports Authority was short, the experience my employment brought me was invaluable.

Education
Contra Costa Medical Career College2011Federally and California Certified Pharmacy Technician: Pharmacy TechnicianCity, State, USA
Freedom High School2010High School Diploma: Creative Writing focusCity, State, USA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Contra Costa Medical Career College
  • Freedom High School

Job Titles Held:

  • Softlines Team Member
  • Customer Service Representative

Degrees

  • Federally and California Certified Pharmacy Technician : Pharmacy Technician
    High School Diploma : Creative Writing focus

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