Softlines Lead Resume Example
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SOFTLINES LEAD
Professional Summary
Bachelor of Psychology graduate with 7-years of professional background in a retail setting. Areas of specialization include marketing, project management, process development, and solution implementation. Seeking position as a student with King University, with the intention of completing a Masters degree.
Skills
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Work History
Softlines Lead, 10/2010 to Current
Sears – Columbia , MO
Sears – Columbia , MO
- 7 years of retail experience.
- Managed a staff of 16 people.
- Guided the development of Ladies wear department.
- Led a 17% increase in the past year alone.
- Managed day-to-day development issues.
- Executed training programs.
- Developed strategic plans and initiatives.
- Spearheaded marketing initiatives.
Account Manager, 05/2007 to 10/2010
At&T – Roseville , CA
At&T – Roseville , CA
- Two years of call center experience.
- Provided customer service for Bank of America clients through inbound calling.
- Collected on delinquent accounts in the 30, 60, and 90 day range.
- Was top collector for the company for five consecutive months.
- Observed all laws, regulations and other applicable obligations in regards to collection practices.
- Revised plans as needed to meet changing goals and requirements.
- Developed strategic plans and initiatives.
Education
High School Diploma: 2003
James Madison High School - City, State
James Madison High School - City, State
Bachelor of Science: Psychology, 2016
King University - City, State
King University - City, State
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Resume Overview
School Attended
- James Madison High School
- King University
Job Titles Held:
- Softlines Lead
- Account Manager
Degrees
- High School Diploma : 2003
Bachelor of Science : Psychology , 2016
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