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social work intern resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Diligent Social Worker intern with four in a half months of experience assisting clients with building and coping mechanisms to address life challenges. Skilled in mediating family members to resolve conflict. Comfortable handling stressful situations and performing under pressure.

Accomplishments
  • Gamma Beta Phi national Honor society
  • The National Society Of Collegiate Scholars
  • BSU( Black Student Union organization)
Skills
  • Case records management
  • Referrals and networking
  • Housekeeping
  • Behavioral plan management
  • Social Case management services
  • Wellness checks
  • Client advocacy
  • Divorce and custody issues
  • Treatment plan guidance
  • Community resource knowledge
  • Family reunification skills and knowledge
Work History
Social Work Intern, 01/2022 to Current
Boys & Girls Club Of The Tennessee ValleyLake City, FL,
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Completed home wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
  • Assisted Social Workers with wellness checks and home visits to supervise separated families.
  • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Attended over 300 hours of meetings, conferences and training courses to advance professional knowledge of social work.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
Manager, 07/2019 to Current
Jones Lange Lasalle Inc.Katy, TX,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Prepared and recommended long-range plans for development of department personnel.
  • Managed over 1000 customers daily
Host- Cashier, 09/2016 to 07/2017
Sam's ClubCity, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $1,000 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 80 members per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $600 per month in new revenue.
Education
Bachelor of Science: Social Work, Expected in 05/2022 to University of Mississippi - University, MS
GPA:
Associate of Arts: General Education, Expected in 12/2019 to Northwest Community College - Oxford, MS,
GPA:

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Resume Overview

School Attended

  • University of Mississippi
  • Northwest Community College

Job Titles Held:

  • Social Work Intern
  • Manager
  • Host- Cashier

Degrees

  • Bachelor of Science
  • Associate of Arts

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