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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Master Level Healthcare Professional with strong background in mental health, social services and acute care hospital fields. Extensively trained in addictive, behavioral, psychological and medical social work issues. In-depth knowledge of Discharge Planning, Case Management, and Motivational Interviewing.

Professional Experience
Social Work Discharge Planner, 04/2012 to 9/28/2013 12:00:00 AM
Chenega CorporationBoise, ID,

Coordinate care services and discharge planning for acute and chronically ill patients with an average case load of 20 on a daily basis coordinating nursing home, rehab, and home health care for physical therapy, skilled nursing, wound vacs, and wound care. Serve as hospital discharge planning floater in 800 bed facility for complex discharge planning.

Accountable for cost effective utilization and management of resources while maximizing quality care

Provide Clinical Social Work to Children's Hospital, NNICU, Labor & Delivery, and Women & Children Services on the weekend 6 weekends a year as the only Social Worker in these population settings.

Serve on the Reducing Readmission Committee

Collaborated closely with multi-disciplinary treatment team to appropriately coordinate patient care plans and length of stay.

Health Education Specialist, 01/2009 to 04/2012
Broward HealthDeerfield Beach, FL,

Diagnosed mental health, emotional and substance abuse disorders.

Perform substance abuse evaluations with patients with positive screens for alcohol, tobacco, and other drugs in the Emergency Department.

Conduct face-to-face comprehensive assessments to identify level of substance use ‘risk’ and service needs; and refer to inpatient or outpatient treatment resources.

Perform brief interventions and brief therapy using Motivational Interviewing as therapy for patients with moderate to high substance use.

Provide diagnostic write up for doctors and treatment team.

Assist with Policy and Procedure Manuals, diffusion of SBIRT in the community, operate multi-facility locations, and assist with MI training videos for Mercer University resident doctors.


Social Services Counselor, 08/2007 to 10/2009
Anchor HospitalCity, STATE,

Provide direct case management to populations dealing with addiction and mental illness issues. Populations included Assessments, Inpatient, PHP, and IOP departments, and spanned in ages from adolescence to geriatric.

Lead daily process and psycho education groups, individual and family therapy

Reference and use various therapy techniques, such as psychodynamic, family systems, cognitive behavioral and lifespan integration psychotherapy.

Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.

Teach clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Document all patient information including service plans, treatment reports and progress notes.

Co-Founder & Administrator, 1998 to 2009
Harvest Gathers Ministries, Inc.City, STATE,

Provide administrative duties for small non-profit organization. Assist with budget preparation, operations management and staff development.

Recruit and train new and existing ministerial and leadership staff and mentor junior leadership team members.

Monitor costs, timescales and resources used to achieve organizational goals.

Execute integrated advertising campaign across multiple media channels to include radio, newspaper ads, social media, to expand community outreach services and community convoys

Direct local food program on college campuses and community support drives to increase organization awareness.

Set up and host conferences; Motivational speaker, and Headed community outreach initiatives


Optician Sales Associate, 05/1995 to 05/2009
National Visions Associate, Ltd.City, STATE,

Consistently met and exceeded department expectations for productivity and accuracy levels.

Received company Employee Performance Award after maintaining record sales achievement of growth 3 months in a row. 1996, 1997

Assist customers with optical needs, eyeglass fittings and purchases, and contact insert and removal.

Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.

Train new employees on company customer service policies and service level standards.

Perform daily business transactions and deposits



Education and Training
Master of Business Administration (MBA): Business Administration, Expected in April 21, 2013
University of Phoenix - Phoenix, AZ
GPA:
Master of Arts: Professional Counseling, Expected in December, 2008
Argosy University - Atlanta, GA
GPA:
Bachelors of Business Administration: Human Resources Management, Expected in May, 2005
Georgia Southwestern State University - Americus, GA
GPA:

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School Attended

  • University of Phoenix
  • Argosy University
  • Georgia Southwestern State University

Job Titles Held:

  • Social Work Discharge Planner
  • Health Education Specialist
  • Social Services Counselor
  • Co-Founder & Administrator
  • Optician Sales Associate

Degrees

  • Master of Business Administration (MBA)
  • Master of Arts
  • Bachelors of Business Administration

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