social service supervisor resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Experienced Licensed Clinical Social Worker capable of arranging services, collaborating with families and providing ongoing counseling and support. Excellent communication, planning and conflict resolution skills. NYS Licensed Clinical Social Worker. Trained in providing crisis intervention services in addition to routine care and support. Able to conduct psychosocial assessments, set goals and improve client quality of life with hands-on assistance. Bilingual individual with demonstrated leadership and strong staff oversight and development skills. Astute Social Services Director offering extensive research, grant writing and communication skills.
Skills
Discharge planning
Documentation
Mental illness
Crisis Interventions
Trauma Informed Interventions
Treatment plans
Client needs assessments
Case planning
Intakes and assessments
Case management
Team oversight
Program oversight
Effective team leader
Goal-oriented
Psychosocial assessments
Work History
Social Service Supervisor, 04/2019 - Current Merakey – Inkster, MI,
Provide oversight and supervision to the Staff social workers: Client Care Coordinators and Case Managers in terms of clinical direction on individual's cases, assistance with bio-psychosocial assessments and referrals.
Monitor Client Care Coordinators and Case Managers documentation for accuracy, depth and quality.
Provide DHS with required reports to ensure the program is following DHS regulations and procedures.
Documented client contact in CARES system.
Ensures the use of trauma-informed interventions and methodologies throughout the facility to provide client entered services that keep them housing.
Review independent resident's living plan and provide feedback to Care Coordinators and Case Mangers.
Perform the use trauma-informed interventions and methodologies throughout the facility to provide client entered services that keep them housing.
Utilize skills regarding crisis prevention and intervention, and ensures all staff is prepared.
Make sure all staff assists residents to build upon their strengths and recognize their needs in a respectful manner.
Ensure residents' compliance with maintenance and upkeep requirements of their apartments.
Supervise program staff in the absence of the Program Director
Keep accurate, up- to-date documentation on all clients.
Including but not limited to, treatment plans, case notes, etc.
Assists with any and all data collection systems.
Respond to DHS and OTDA Audits.
Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Counseled individuals and families regarding mental health issues.
Explained to clients how personal, social and economic factors could exacerbate symptoms of illness.
Psychiatric Social Worker, 09/2014 - 04/2019 Children's Healthcare Of Atlanta – Snellville, GA,
Conduct timely and complete biopsychosocial assessments and provide appropriate interventions for all assigned cases.
Provide therapeutic interventions drawing upon a wide range of treatment modalities.
Provide information about community resources and participate as a member of the interdisciplinary team in developing appropriate aftercare plans.
Complete necessary documents and/or forms to obtain formal support for the patient in his/her home, i.e. VNS, VNR, and Home Care Services.
Facilitate groups on living with mental illness and discharge planning.
Presented clinical documentation and observations to interdisciplinary team.
Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Referred families to shelters, legal resources and educational programs.
Documented client contact in EPIC system.
Social Work Supervisor of Adult Protective Services, 01/2013 - 09/2014 Cleveland Clinic – Apple Creek, OH,
Supervise staff in the preliminary screening of applicants for service at case intake, screening for program eligibility, conducting triage for emergency intervention, ascertaining short-term need, and providing accurate and offering appropriate information and referral services to clients, families and collaterals.
Provide weekly supervision to BA and MSW workers.
Direct social work staff in their provision of In-Home and In-Office Assessment of the social and emotional needs of the older adult client and her family, utilizing prescribed standardized assessment instruments (i.e.
PSA, EISEP-PATH); securing where appropriate the assistance of other social work and/or other professional consultants.
Review all case situations, give direction to workers regarding planning, service delivery, internal and external referrals; ensure that high standards of accuracy and timeliness are maintained in case requirements.
Oversee a staff of 5 case managers with a combined total of 150-175 cases at a time.
Adhered to established policies, procedures and compliance for satisfactory audit rating.
Social Worker, 06/2012 - 12/2012 THE JEWISH ASSOCIATION SERVING THE AGING, III Of Adult Protective Services, APS – City, STATE,
Conducts preliminary screening of applicants for service at case intake, screened for program eligibility, conducts triage for emergency intervention, ascertained short-term need, and provided accurate and appropriate information and referral services to clients, families and collaterals.
Provided in-home and in-office assessments of the social and emotional needs of the older adult client and his/her family, utilizes prescribed standardized assessment instruments; secured appropriate assistance of other social work and/or professional consultants.
Evaluated clients' capacity to manage their own affairs and protect them from financial exploitation.
Assisted in securing needed and legitimate financial management or guardianship arrangements.
Disbursed monies as issued through JASA relief funds or client financial management services, to secure needed goods and services for older clients.
Maintained regular contact with clients, including visiting clients' homes.
Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
Education
Certified Crisis Instructor (CPI): , Expected in - - , GPA: Status -
Master of Social Work (MSW): , Expected in - Fordham University - , GPA: Status -
Bachelor of Social Work (BSW): , Expected in - Lehman College - , GPA: Status -
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Resume Overview
School Attended
Fordham University
Lehman College
Job Titles Held:
Social Service Supervisor
Psychiatric Social Worker
Social Work Supervisor of Adult Protective Services