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Slot Technician Supervisor Resume Example

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SLOT TECHNICIAN SUPERVISOR
Summary

I've been a lead Slot Technician at Wind Creek Montgomery Casino for 2 and 1/2 yrs and made my way up to Supervisor over all technicians. I have strong interpersonal and mechanical reasoning skills. I always keep a professional image to represent my Corporation. I alway strive to be the best and bring the best out of my team members. I'm a person that alway lead by example, no matter if its work related or my personal life. I am a very organize person. I've assist guests in every way possible in order to achieve the highest level of guest satisfaction. I've performed all duties as assigned by management. I'm very knowledgeable in Microsoft Office, Home, Excel, Outlook and Office Networks, Windows Based Operating System, Hardware and Software Installation. I have the ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. I've been trained the correct ways of Coaching team members and the steps of The Disciplinary Process by lead supervisor and manager. I've also being taking Management and Fundamental classes at Creek Casino Montgomery to expand my knowledge of being a supervisor. I have planned, lead and assigned team members to complete different type of tasks on and off the gaming floor and being successful in doing so. I've trained team members to troubleshoot and repair different types of bingo games on the gaming floor. I've interviewed and sat in interviews with supervisors and help made decisions on hiring an employee. I've been trained to do Evals and explain to team members the reason they have received the score they've received plus explained to them what is needed for them to become better. I have supervised and worked along with team members doing installs, games removal and conversions. I've been trained to audit team members on their weekly performances and keep logs to give them feedback on what they need to improve on. I've sat in Supervisors and Managers meeting weekly to get updates on any projects or tasks we've had coming up and assigned team members to complete different tasks.

Highlights
  • work under high pressure and level of stress

  • good at supervising, directing and assigning work

  • ability to train employees

  • knowledge of writing reports and maintain slot files and employees schedules.

  • device interfacing knowledge
  • troubleshooting and repairing different Vendors bingo slot machines

  • good in instructing other to do a job

  • computer hardware and software applications

  • good at bring team members together and bring the best out of them
Accomplishments

Championship ring

Multiple MVP Awards

Defense player of the year multiple times

High school 4A player of the year

Invitation to Birmingham dunk contest

Invitation to NBA Pre-draft camp

Detroit Pistons summer league team

Atlanta Hawks Private workout

LA. Lakers summer league team

Drafted by NBA D-League Team

Washington Wizards Private workout

Rewarded for having the best Eval at Wind Creek Montgomery Casino multiple times

Experience
Slot Technician Supervisor 02/2013 to 03/2016Affinity GamingLagrange , MO

Installed and troubleshoot bingo slot machine

changed and relocated bingo slot machine

networking bingo slot machines

trained team members

assigned duties set by managers to team member

responded promptly to floor personnel and supervisor requests,

providing excellent customer service to guests

replacing and rewiring switches

fixing, replacing and removing any bad parts from bing slot machines

tested backup batteries

removing and mounting bases together

lead team members in tasks and projects

write up schedules for team member

took Management and Fundamental classes

supervised team members

removed and placed games on the gaming floor

Game Attendant07/2009 to 09/2010Landry'sParker , CO

worked on printer

replaced printer paper


Professional Basketball players08/2003 to 10/2011Jo-Ann FabricsLos Angeles

team leader

packing and loading06/2001 to 08/2001Fruit And Vegetables WarehouseCity , STATE

packing fruits and vegetables in boxes

building boxes

loading boxes on trucks

dropping fruits and vegetables to destinations

stocking05/2000 to 08/2000Radio ShackCity , STATE

stocking components and devices

troubleshoot Different devices

Education
Associate Degree: CCJ2003Virgina Union UniversityCity, State, U.S
Select One: Art2000Southwestern Missouri StateCity, State, U.S
High School Diploma1999Central Hayneville High SchoolCity, State, U.S
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How this resume score could be improved?

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75Average
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Resume Overview

School Attended

  • Virgina Union University
  • Southwestern Missouri State
  • Central Hayneville High School

Job Titles Held:

  • Slot Technician Supervisor
  • Game Attendant
  • Professional Basketball players
  • packing and loading
  • stocking

Degrees

  • Associate Degree : CCJ 2003
    Select One : Art 2000
    High School Diploma 1999

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