Slot Technician Supervisor Resume Example

I've been a lead Slot Technician at Wind Creek Montgomery Casino for 2 and 1/2 yrs and made my way up to Supervisor over all technicians. I have strong interpersonal and mechanical reasoning skills. I always keep a professional image to represent my Corporation. I alway strive to be the best and bring the best out of my team members. I'm a person that alway lead by example, no matter if its work related or my personal life. I am a very organize person. I've assist guests in every way possible in order to achieve the highest level of guest satisfaction. I've performed all duties as assigned by management. I'm very knowledgeable in Microsoft Office, Home, Excel, Outlook and Office Networks, Windows Based Operating System, Hardware and Software Installation. I have the ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. I've been trained the correct ways of Coaching team members and the steps of The Disciplinary Process by lead supervisor and manager. I've also being taking Management and Fundamental classes at Creek Casino Montgomery to expand my knowledge of being a supervisor. I have planned, lead and assigned team members to complete different type of tasks on and off the gaming floor and being successful in doing so. I've trained team members to troubleshoot and repair different types of bingo games on the gaming floor. I've interviewed and sat in interviews with supervisors and help made decisions on hiring an employee. I've been trained to do Evals and explain to team members the reason they have received the score they've received plus explained to them what is needed for them to become better. I have supervised and worked along with team members doing installs, games removal and conversions. I've been trained to audit team members on their weekly performances and keep logs to give them feedback on what they need to improve on. I've sat in Supervisors and Managers meeting weekly to get updates on any projects or tasks we've had coming up and assigned team members to complete different tasks.

Championship ring

Multiple MVP Awards

Defense player of the year multiple times

High school 4A player of the year

Invitation to Birmingham dunk contest

Invitation to NBA Pre-draft camp

Detroit Pistons summer league team

Atlanta Hawks Private workout

LA. Lakers summer league team

Drafted by NBA D-League Team

Washington Wizards Private workout

Rewarded for having the best Eval at Wind Creek Montgomery Casino multiple times