Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. may plan and organize activities and services for guests in hotel/casinos. May address service complaints.
Resolve customer or employee complaints. Monitor game operations to ensure that house rules are followed, that state and federal regulations are adhered to, and that employees provide prompt and courteous service. Report customer-related incidents occurring in gaming areas to supervisors. Greet customers and ask about the quality of service they are receiving.
Answer patrons questions about gaming machine functions and payouts. Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. Monitor payment of hand-delivered jackpots to ensure promptness. Reset slot machines after payoffs. Preform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
Created technical and research documents such as environmental impact reports.Analyzed the environmental conditions affecting plants and animals.Guaranteed all data met stringent quality control standards.Conducted chemical and biological tests on drinking water, waste water and sludge samples.
Coursework in Chemistry and Neuroscience, Coursework in Microbiology Threat Agents and Emerging Infectious Diseases
Member, Alumni AssociationPhi Beta Sigma Fraternity Inc.
Companies Worked For:
Job Titles Held: