Slot Manager focused on optimizing the guest experience through exceptional service and promotions. Background includes 10 years in casinos. guest services. Exceptional Slot Manager skilled in personnel management and supervision. In-depth knowledge of casino operations and cage management.
Managed a high-performing team of more than 75 casino employees.Served as key management in the absence of the General Manager. 10 years casino experience, worked with Advantage system, Bally S2S system (back of the house accounting system) and Table Trac.
Knowledgeable in installing and removing slot machines, player tracking, smibs, BE2's, Exports. Work with excel, Microsoft word.
Educated customers on game rules and mathematical probabilities of various wagers.Review and analyze statistical reports on slot machines to maximize slot revenue. Install player tracking on all slot machines to communicate with the Advantage system (back of the house accounting system)
Educated customers on game rules and mathematical probabilities of various wagers. Review all statistical reports for the casino floor to maximize slot revenue. Prepared and managed slot department budget.
Oversaw cage operations, slot operations, bingo, and card games. Interviewed and hired new employees, Oversaw casino operations.
With 10 plus years in casino's i have attended several conference's, trade shows and trainings.
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