slot lead service rep resume example with 9+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
*** 5 years experience as a production supervisor for a large photography studio which provided various photography services primarily for a number of schools in Sacramento, Stockton, Modesto and Bay Area.
*** Over 2 Years of production line work experience working at one of the world’s largest and well known companies in the Gaming Technology Industry. I have experience working on the main assembly line, and in also the screen printing, lamination, finals/quality check departments of this large manufacturing facility.
*** 1 Year as a production manager for a company distributed fine italian leather products such as day planners, diaries for promotional In charge of customizing the each products by using various personalization embossing and foil stamping machines with the company's or organization’s name or logo, and processing fulfilling customers orders accordingly and shipping them on-time.
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Smc Corporation – Noblesville, IN
- Responsible for providing guests with an enjoyable gaming experience within the scope of slot operations by maintaining a high standard of quality and guest service.
- Duties also include initiating,verifying and paying slot jackpots of predetermined amounts, minor slot machine diagnosis and repair.
- Responsibilities in money handling, maintaining a cashier bank to provide guests with change and other SSRS with jackpot funds, record keeping, sending out daily shift and pass down reports, and protecting company funds at all times.
Gossner Foods, Inc. – Heyburn, ID
- Working at the hotel Rewards Club Booth as a Players Club Host job I performed customer service duties such as explaining the benefits of our Loyalty Program.
- Primary job functions was to enroll new guests in the casinos Players Club/Loyalty Program, provide guests with information and answer questions about the hotel casino and any related programs,promotions, offers.
- Duties also included supporting the casino's Special Events Department by assisting with various cash drawings, tournaments, dining events and concerts.I was promoted to the position of supervisor in March 2012.
- In this position I have more administrative and management responsibilities including payroll, scheduling,training and team building, performance reviews, record keeping, reports, along with assisting Management in day to day operation.
Acme Brick Tile & More – Elgin, TX
- Responsibilities included training and supervising a staff of 8 to 10 reservation agents booking hotel room reservations.
- Duties included making sure that all reservations are done properly, accurately and in a timely manner; Monitoring reservations calls for quality; ensuring all company rules and standards are upheld; Handling customer complaints, issuing refunds and claims; Conducted regular employee evaluations and performance reviews.
- Other tasks included working closely with the hotel management , and directors to maximize profitability by reporting and tracking the hotels current and projected availability/occupancy and adjusting rates as needed.
- Responsible for booking and selling group room reservations.
America West Airlines – City, STATE
- Handled incoming calls from airline passengers guests and new clients.
- Duties included customer service for a major airline, quoting airfares, finding available flights , collecting payments and fees, and booking airline reservations.
- Also provided callers with information such as flight itineraries, standard airline and airport rules, and airline policies such as baggage requirements, cancellation policy, refunds.
West Teleservices – City, STATE
- Worked as an account representative for a major wireless phone service provider.
- job duties included handling.
- incoming sales calls, from outside sales agents and representatives taking phone orders.
- Duties included.
- fulfilling phone, equipment, & accessory orders; running credit checks; activating & reinstating , & canceling.
- service.
International Gaming Technology – City, STATE
- Worked in production, and silk screen departments assisting in manufacturing video and reel slot machines along with other gaming machines.
- Duties included assembly of various items and products, wiring and testing of electrical products, and final quality checking.
- This job required being detailed oriented, becoming familiar with many different items and products, and learning the assembly and manufacturing techniques for each product.
Airport Plaza Hotel – City, STATE
- Worked as a food server/ room service attendant.
- Over-all duties were to cater to clients dining needs, including taking food orders, serving clients their food orders, and providing a pleasant dining experience.
Castelli Diaries USA – City, STATE
- As a production manager for a company that distributed and personalized various leather diary,and day planner products.
- Being part of this company as it moved into a new building my primary task was to assist by directing, and planning the setup of the production departments, which included the shipping and warehouse areas.
- Over-all responsibilities included being in charge of production operations, maintaining machinery, materials , supplies, and safety of production work areas.
- Also in charge of training and supervising staff of up to 6 employees.
- Main duties included fulfilling orders for clients, meeting deadlines and shipping goals, imprinting and personalizing products using foil stamping, embossing, and automated personalization machines.
Tokay High School - Lodi, Ca
Experienced and a proven working knowledge of WINDOWS, MAC OS, and various programs and web based applications
Intermediate to advanced proficiency using EXCEL,WORD, OUTLOOK, WINDOWS, MAC OS, AS400.
Experienced in using radio communication devices and in other forms of wireless, data communications and telecommunications.
Forklift Safety Certified
Photographic Film Processing, Video editing
administrative, benefits, cashier, credit, clients, customer service, diagnosis, directing, Special Events, funds, team building, machinery, materials, money, outside sales, payroll, performance reviews, policies, production manager, quality, record keeping, record
keeping, reporting, safety, selling, Sales, scheduling, shipping, silk, Supervisor, supervising, phone, video, wiring
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Resume Overview
School Attended
- Tokay High School
- Joaquin Delta College
- Devry Institute of Technology
Job Titles Held:
- Slot Lead Service Rep
- Rewards Club Host & Supervisor
- Reservations/PBX SupervisorSupervisor/ Reno
- CSR-Reservation Sales Agent
- Account Representative
- Production Worker
- Food Server / Room Service
- Production Supervisor
Degrees
- HS diploma
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