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site supervisor document manager scanning imaging specialist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Administrative professional possessing a strong desire to learn and grow professionally. Proficient in MS Office. Certified administrative professional committed to quality performance, cognitive thinking and management of organizational goals. Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Highly organized and meticulous Administrative Assistant with experience in corporate office settings. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Reliable and competent medical billing professional with exceptional data entry and customer service skills. Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.
Skills
  • Excellent communication skills
  • Results-oriented
  • Self-directed
  • Strong interpersonal skills
  • Event planning
  • Accurate and detailed
  • Excellent planner and coordinator
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Business writing
  • Dedicated team player
  • Pleasant demeanor
  • Proofreading
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Conference planning
  • Report writing
  • Report development
  • Schedule management
  • Patient scheduling
  • Quality assurance
  • HIPAA compliance
  • Filing and data archiving
  • Workers' compensation knowledge
  • Team building
  • Critical thinking
  • Report development
  • Legal administrative support
Work History
04/2011 to 10/2014
Site Supervisor/Document Manager, Scanning Imaging Specialist Marsh & Mclennan Companies, Inc. Louisville, KY,
  • Fleet Management Ricoh, USA on Site at Alliance Behavioral Healthcare for 3 different locations Responsible for document imaging ,quality controlling patient files and related documents into the doc send system for end user to obtain access to files .Responsible for all record retention.
  • Daily customer contact, making recommendations for document solutions including coping, mail, scanning, supply order, supply Inventory control.
  • Copier Fleet Management, Diagnosing problems and placing service request for and dispatching technicians.
  • Created expense reports, budgets and filing systems.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Developed and maintained an internal client filing system.
  • Developed and maintained an internal client filing system.
2009 to 03/2011
Lead Customer Service Operator/Fleet Administrator Ribbon Home Nashville, TN,
  • Ricoh Professional Services on Site at Revlon Coding invoices, filing, reporting for client, managing account revenue, providing spend reports, payroll, handling accounts payable and receivables, supervising mailroom team in daily operations in all aspects of USPS mail, UPS and Fed Ex ,answering a multiline phone system, solving copier and personal computer technical and software problems, training employees on copier and computer usage, document control and solutions, faxing, scanning engineer.
  • Posting outgoing mail using the Pitney Bowes mail machine, handling incoming and outgoing mail to local post office.
  • Maintaining high customer service level and complaint Dept, handling all vendor order complaints.
  • Compiled and analyzed sales and marketing reports.
  • Created expense reports, budgets and filing systems.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Supported the human resources department in the annual employee review process to manage performance merit increases.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Tracked and maintained monthly and year end vendor rebates.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Developed and maintained an internal client filing system.
07/2007 to 04/2008
Office Administrator Burleson Enterprises, Inc City, STATE,
  • Duties included answering a multi-line phone system for the computer.
  • consulting firm, handling and coding invoices, light filing, data entry, faxing, and.
  • handling customer orders and complaints.
  • Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Created expense reports, budgets and filing systems.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Researched, proposed and implemented vendor services to decrease costs to organization.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Reconciled and processed expense reports for [Number] internal and field personnel.
  • Tracked and maintained monthly and year end vendor rebates.
  • Developed and maintained an internal client filing system.
11/2001 to 05/2006
Account Manager GuardsMark LLC,on Site At Novozymes North America City, STATE,
  • Guardsmark on site at Novozymes, North America Maintaining and operating a fourteen officer security teams' day to day operation, Included payroll, daily client contact, scheduling, handling invoices, and data entry, handling vacation requests, benefits, interviewing process which included the hiring and dismissal of employees abilities.
  • Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Supplied sales and marketing support to a sales force of 3 sales reps.
  • Created expense reports, budgets and filing systems.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Supported the human resources department in the annual employee review process to manage performance merit increases.
  • Researched, proposed and implemented vendor services to decrease costs to organization.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Directed administrative functions for the directors, principals, consultants and key managers.
03/1999 to 11/2001
Receptionist Glaxo Welcome Glaxo Welcome City, STATE,
  • Duties included, filing, faxing, scanning, accounts receivable invoices,.
  • spreadsheets created for client, checking in visitors and directing to designated.
  • locations, booking conference rooms, setting up overhead projectors for.
  • conferences.
  • Created expense reports, budgets and filing systems.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Developed and maintained an internal client filing system.
11/1991 to 10/1998
Office Administrator Roadrunner Communications RoadRunner Communications City, STATE,
  • Duties included accounts receivable, accounts payable, dispatching.
  • technicians to locations for service issues, answering a multi-line phone system,.
  • light typing, handling invoices, filing, handling health insurance for employees, payroll.
  • Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Supplied sales and marketing support to a sales force 2 sales reps.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Created expense reports, budgets and filing systems.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Researched, proposed and implemented vendor services to decrease costs to organization.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Tracked and maintained monthly and year end vendor rebates.
  • Reconciled and processed expense reports for [Number] internal and field personnel.
  • Coordinated dealer visitations, company special events and other employee morale functions.
  • Developed and maintained an internal client filing system.
Education
Expected in 12 2009
Ricoh University Certified and Certificates of Completion in;Hazard Communications,Code of Ethics,Employee Health and Safety Training,Confidentiality,HIPPA and HITECH,ISMS Awareness,ISO 14001 EMS Course,Overview of our Code of Conduct,STAR Stage1 Assessment. Ricoh University Certificate of Completion in Excel January 2009 Certificate"Respecting All People" Award: Business Administration
Wake Technical Community College - Raleigh, NC
GPA:
  • 4.0 GPA
  • Coursework in Business Administration, Communications and Accounting
  • Extensive administrative support training
  • Business Writing seminar
  • Microsoft Office Applications Certificate
  • Information Processing Assistant Certificate
  • Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
Expected in 4 1989
Certificate of Completion: Business Administration
- Raleigh, NC
GPA:
Business Administration
Expected in 6 1987
High School Diploma:
Zebulon High School - Zebulon, NC
GPA: I am also a Breyer State University Graduate( 2007), Michigan State University Graduate (2014) and Graduate of the
I am also a Breyer State University Graduate( 2007), Michigan State University Graduate (2014) and Graduate of the
Certifications
HazardCommunications,Code of Ethics,Employee Health and SafetyTraining,Confidentiality,HIPPA and HITECH,ISMS Awareness,ISO 14001 EMSCourse,Overview of our Code of Conduct,STAR Stage1 Assessment.Ricoh University Certificate of Completion in Excel January 2009
Skills
accounts payable, accounts receivable, Adobe, Basic, benefits, Computer Experience, conferences, computer consulting, client, customer service, data entry, Data Management, directing, dispatching, engineer, faxing, filing, hiring, imaging, insurance, Inventory control, ISO, managing, access, Microsoft Excel, Microsoft Excel, Excel, mail, office, Publisher, 2000, Windows 95, 98, Word, Microsoft Word, operating system, payroll, PDF, phone system, Copier, Coding, Psychology, quality, reporting, Safety, scanner, scanning, scheduling, spreadsheets, supervising, Toshiba, training employees, typing, Vista, Word Perfect, Writer

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Resume Overview

School Attended

  • Wake Technical Community College
  • Zebulon High School

Job Titles Held:

  • Site Supervisor/Document Manager, Scanning Imaging Specialist
  • Lead Customer Service Operator/Fleet Administrator
  • Office Administrator
  • Account Manager
  • Receptionist Glaxo Welcome
  • Office Administrator Roadrunner Communications

Degrees

  • Ricoh University Certified and Certificates of Completion in;Hazard Communications,Code of Ethics,Employee Health and Safety Training,Confidentiality,HIPPA and HITECH,ISMS Awareness,ISO 14001 EMS Course,Overview of our Code of Conduct,STAR Stage1 Assessment. Ricoh University Certificate of Completion in Excel January 2009 Certificate"Respecting All People" Award
  • Certificate of Completion
  • High School Diploma

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