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Site Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Website, Portfolio, Profiles
  • www.linkedin.com/in/JessicaClaire
Professional Summary

Advanced Office Manager offering over 18 years of experience and proven success in security and healthcare, quality assurance, leadership. A highly skilled in streamlining operations, improving throughput through continuous process improvement, cross-functional collaboration, accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Skills
  • Project development and life cycle
  • Self Motivated
  • Attention to details
  • Scheduling
  • Can do attitude
  • Result Driven
  • Staff Management
  • Oral and writing communication
Work History
09/2013 to 07/2017
Site Supervisor The Millennium Group Carrollton, TX,
  • Devised, deployed, monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced, optimized internal policies to maintain efficiency and responsiveness to demands.
  • Provided excellent customer care to maintain, improve customer relations, strengthen loyalty, increase product and consumer enrollments.
  • Maintained 100% of equipment at operational readiness annually.
  • Established operational objectives, work plans , delegated assignments to subordinate staff.
  • Developed, submitted strategy, initiative reports to highlight current actions, proposed changes to corporate committee.
  • Planned and resourced personnel and logistics for 15 operations component exercises resulting in 22 personnel trained to act quickly in critical roles.
  • Evaluated suppliers by assessing quality, timeliness, compliance of deliveries to maintain tight cost controls, maximize business operational efficiency.
  • Monitored customer feedback to devise business strategies, determine process improvements for better customer experiences.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Maintained constructive client and vendor relationships.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Built relationships with customers, managed accounts to drive revenue and profit.
  • Strengthened performance metrics tracking, analysis to enhance tactical and strategic company plans.
  • Boosted team performance with enhanced employee evaluation processes.
09/2005 to 06/2013
Account Manager Cca Global Partners Collinsville, IL,
  • Established company-wide security best practices, protocols to mitigate risk of data breach.
  • Led identification, development, implementation, maintenance of security requirements for entire organization.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Investigated incidents and wrote reports.
  • Supervised grounds, employee entrances, exits , security officers on duty.
  • Outlined, maintained security patching schedule to efficiently address ongoing system issues.
  • Led effective allocation of resources, including budget, inventory, training support, team building.
  • Identified, developed, implemented, maintained security protocols for organization.
  • Moved around different security stations, vital areas to check on officers, adjust workflow to cover changing needs.
  • Monitored property, investigated any areas of suspicion.
  • Directed efforts to mitigate threats to personnel, infrastructure, reduce risks, optimize access to critical information.
  • Served as liaison with public officials company negotiators , other departments to maintain big picture understanding of security needs covering all corporate assets.
  • Recorded incident reports with detailed accounts of occurrences.
  • Installed and managed video surveillance systems in 2 buildings across 2 companies.
  • Submitted documentation for weekly payroll, managed schedules, enforced policies.
  • Kept team compliant with security protocols, appearance standards.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training, manpower work schedules.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Communicated with clients via email, phone, online presentations, screen-share , in-person meetings.
10/1999 to 09/2005
Operations Manager Cpi Security Wilmington, NC,
  • Established company-wide security best practices, protocols to mitigate risk of data breach.
  • Supervised grounds, employee entrances and exits, security officers on duty.
  • Led identification, development, implementation, maintenance of security requirements for entire organization.
  • Led effective allocation of resources, including budget, inventory, training support, team building.
  • Identified, developed, implemented, maintained security protocols for organization.
  • Moved around different security stations, vital areas to check on officers, adjust workflow to cover changing needs.
  • Monitored property, investigated any areas of suspicion.
  • Directed efforts to mitigate threats to personnel, infrastructure, reduce risks, optimize access to critical information.
  • Served as liaison with public officials company negotiators, other departments to maintain big picture understanding of security needs covering all corporate assets.
  • Entered documentations for weekly payroll, managed schedules and enforced policies.
  • Trained 25 new security officers in 30 day period.
  • Worked in fast-paced, high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, plans.
  • Demonstrated commitment to public safety by patrolling events, well populated establishments.
  • Supervised risk management, loss prevention, safety operations for 40,000 sq. ft. warehouse facility to decrease incidents of theft, waste, abuse.
  • Kept team compliant with security protocols and appearance standards.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training, manpower work schedules.
Education
Expected in 05/1996
Bachelor of Arts: Criminal Justice
Shaw University - Raleigh, NC
GPA:

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Resume Overview

School Attended
  • Shaw University
Job Titles Held:
  • Site Supervisor
  • Account Manager
  • Operations Manager
Degrees
  • Bachelor of Arts