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site foreman line supervisor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I have many years in management and customer relations. I have many years of problem solving. If hired on as part of your company, I will make sure all staff provided the best possible levels of service at all times. All staff would receive hospitality training on how to provide exceptional and consistent service. I would set high standards on how staff dressed, personal hygiene and what expectations are in respect of serving times. I would ensure the food served was to an exceptional standard and I would keep in constant communication with the chef and kitchen staff to ensure they have the resources and training they need to provide the best possible food at all times. I would monitor online reviews, take on feedback with a view of improving the company and to encourage staff as well. I know how to deal with customers who have complaints, I know how to listen to their complaint and or concerns while remaining calm - polite- positive and focused on resolving the issue as quick as possible. any negativity in the restaurant is bad for business and i would see it as my task to provide the best possible levels of service at all times. The customer is always right and my focus would be to ensure they are happy so they will come back to see us and bring their friends.

Skills

I have strong customer service skills, I have a firm but fair style of management. The ability to work hard under pressure and remain calm in difficult situations and an understanding that the customer is always right. I also have a passion for ensuring every customer who enters your restaurant receives only the best levels of food and service. i will go all out to ensure you receive the best possible reviews online.

  • Policy/program development
  • Supervision and training
  • Recruiting and hiring
  • Leadership and team building
  • Employee scheduling
  • Advertising and marketing
  • Communication skills
  • Calm under pressure
  • Customer relationship management
  • Troubleshooting expertise
  • Profit and loss accountability
  • Customer experiences
  • Safety protocol
  • Vendor relationships
  • Budgeting and cost control strategies
Experience
12/2017 to 08/2021
Site Foreman /Line Supervisor Midlands Contracting Kearney, NE,
  • Managed employees for maximum productivity, efficiency and job safety.
  • Coordinated line changeover, efficiently converting lines from running one product to another.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Established and updated production schedules to meet changing demands.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Evaluated employees' work levels and reviewed work performance.
  • Troubleshot mechanical problems, identifying causes and taking swift corrective actions.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
11/1999 to 12/2017
Construction Foreman M/I Homes Galveston, TX,
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Read and followed blueprints when planning and implementing construction phases.
  • Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
  • Performed work safely and effectively in high and precarious places.
  • Kept track of supplies and materials to prevent inventory losses.
  • Maintained quality standards and monitored work for corrective action.
  • Supervised subcontractor progress and coordinated project meetings to discuss milestones and timelines.
  • Estimated time, employee expenses and material costs for projects.
  • Built residential and commercial buildings for projects with budgets in excess of $1,000,000.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures, reducing injuries.
12/1994 to 12/1999
Sales Manager World Car Mazda City, STATE,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Tracked monthly sales to generate reports for business development planning.
  • Researched competitors' offerings to develop advertising campaigns that penetrated new markets.
  • Negotiated contracts and fees with media professionals to secure pricing.
  • Developed and implemented advertising strategies to drive substantial growth.
01/1991 to 12/1994
Assistant Manager / Floater Bananza Steak House City, STATE,
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Operated cash register, collected payments and provided accurate change.
  • Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
  • Grilled and deep fried various foods from meats to potatoes.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
Expected in 01/2020 to to
Associate of Arts: Business Administration
Ozarka College - Melbourne, AR
GPA:
Expected in 01/1992 to to
High School Diploma:
Arkansas State University Mountain Home - Mountain Home, AR
GPA:

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Resume Overview

School Attended

  • Ozarka College
  • Arkansas State University Mountain Home

Job Titles Held:

  • Site Foreman /Line Supervisor
  • Construction Foreman
  • Sales Manager
  • Assistant Manager / Floater

Degrees

  • Associate of Arts
  • High School Diploma

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