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shop supervisor resume example with 13+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Shop Supervisor with over 9 years of experience in the Marine Fabrication Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Recognized for inspiring team members to excel and encouraging a creative work environment. Committed to reducing risks and promoting workplace safety through improved safety training.

Skills
  • Team management
  • Heavy lifting
  • Supervision
  • Project organization
  • Safety processes and regulations
  • Proficient in electric tools, pneumatic tools, hydraulic tools, and hand tools
  • Problem resolution
Work History
01/2011 to Current Shop Supervisor Camping World | Amarillo, TX,
  • Check incoming orders and organize new stock.
  • Complete projects and work assignments despite tight deadlines.
  • Train other employees on how to operate; welding machines, hydraulic benders, pneumatic tools, electric tools, and forklift operation safely.
  • Evaluate final results to determine quality levels and isolate root causes of any identified faults.
  • Monitor safety compliance to maintain strict standards and protect team members from harm.
  • Organize ongoing maintenance schedules to boost system performance.
  • Enhance customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Optimize supply levels to keep stock within ideal parameters for expected needs.
  • Shrink knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Assess operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Manage efficient teams of up to 3 employees.
  • Create and implement maintenance programs to optimize operational efficiency and reduce downtime.
  • Supervise daily operations, including employee performance, preventive maintenance and safety.
  • Investigate and correct mechanical problems with machinery such as hydraulic benders, welding machines, and forklifts.
  • Clamp, hold, tack-weld, heat-bend, grind, and bolt component parts to achieve required configurations and positions.
  • Conduct highly skilled specialized welds with extremely low tolerances
  • Drill and punch holes in metal for screws, bolts, and rivets quickly and efficiently.
  • Construct both one-off and mass-produced items with skilled finishing work such as boat towers and railings
  • Remove burrs, sharp edges, rust and scale from work pieces to prevent malfunction.
  • Develop and implement standards for staff to provide consistent service to customers.
  • Build client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
01/2009 to 12/2010 Boat Detailer Bass Pro Shops | Denham Springs, LA,
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
  • Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
  • Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
02/2008 to 01/2009 Line Cook The Del Monte Lodge | Pittsburgh, PA,
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Education
Expected in to to Firefighter I & II | 1/20 - 8/20 Palm Beach State College, Lake Worth, FL GPA:
Expected in 2019 to to Emergency Medical Technician (emt-B) | 8/19 - 12/19 Palm Beach State College, Lake Worth, FL GPA:
Expected in to to Florida Atlantic University | 1/10 - 12/13 Florida Atlantic University, Boca Raton, FL GPA:
  • 87 hours towards a B.S in Education
  • Majoring in Exercise Science and Health Promotion
Expected in to to High School Graduate | Park Vista Community High School, Lake Worth, FL GPA:
Certifications
  • Firefighter Certificate of Compliance 08/2020
  • Emergency Medical Technician Certification 09/2020
  • College Credit Certificate Emergency Medical Technician (emt-B) 12/2019
  • First Aid/CPR Certified (BLS) 10/2019 - 10/2021
  • Emergency Vehicle Operations Course 09/2020
  • Urban Search & Rescue Structural Collapse Awareness Training Certification 06/2020
  • Introduction to Incident Command System, ICS-100 Certification 01/2020
  • Introduction to the National Incident Management System, IS-00700.b Certification 01/2020
  • S-190 Intro to Fire Behavior Certification 08/2020
  • S-130 Basic Wildland Firefighter Certification 08/2020
  • L-180 Human Factors on the Fireline Certification 08/2020
  • S-110 Orientation to Fire Suppression Certification 08/2020
  • Flashover Awareness Certification 08/2020
  • First Responder Operations to Hazardous Materials Incidents Certification 08/2020

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Resume Overview

School Attended

  • Palm Beach State College
  • Palm Beach State College
  • Florida Atlantic University
  • Park Vista Community High School

Job Titles Held:

  • Shop Supervisor
  • Boat Detailer
  • Line Cook

Degrees

  • Firefighter I & II
  • Emergency Medical Technician (emt-B)
  • Florida Atlantic University
  • High School Graduate

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