Shop Supervisor Resume Example Verkler Truck Sales And Service

SHOP SUPERVISOR

Professional Summary

Hardworking Shop Supervisor known for being a dedicated employee. Promoting skills in customer service and quality repairs. Looking for a new position where a career spanning 31 years will be valued.

Skills

Client communication

Preventive and reparative maintenance

Building Effective Relationships

Schedule coordination

Inspection procedures

Mechanical Knowledge

Customer Service

Telephone Skills

Customer rapport

Fleet management

Customer Billing

Environmental compliance

Cost estimates

CDL class B with passenger endorsement

Sales

Organizational Skills

Work History

Shop Supervisor, 02/1996 to Current
Verkler Truck Sales And Service – Peoria, IL

Schedule jobs
Communicate with customers on concerns & repairs needed
Create work orders
Communicate with shop foreman, technicians and parts personnel to crate estimates
Contact customers and get approvals
Assist in parts look up
Assist technicians with diagnostic aids & diagrams
Review and adjust labor times & parts pricing
Invoicing

Technician/Truck Mechanic, 04/1990 to 05/1995
Laidlaw Transit – Bartonville, IL

School Bus mechanic
Replace damaged, missing or defective parts with new and refurbished components.
Perform scheduled and unscheduled maintenance tasks on School Busses
Analyze and located malfunctions in brakes, motors, switches, and control systems.
Order repair parts and ensured requests for parts were executed in timely manner.
Complete full vehicle inspections to check for leaks, damage or other issues of concern.

Warehouse Worker, 06/1985 to 09/1987
Chris Hoerr & Son – East Peoria, IL

Transferred products of all sizes using overhead cranes, forklift and other equipment, consistently meeting challenging performance goals.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Transferred inventory to and from target destinations using forklift and other transportation vehicles.
Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Operated power jacks, forklift and Tuggers to maneuver products on to load trailers and trucks.

Musician, 04/1988 to Current
Band – Peoria, IL

Set up and tear down sound equipment
Operate sound equipment & sound board
Play lead & rhythm guitar
Promoted musical career by maintaining website or social media presence.

Education

High School Diploma Millard South High School - Omaha, NE