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Shipping Supervisor/Warehouse Inventory Resume Example

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SHIPPING SUPERVISOR/WAREHOUSE INVENTORY
Career Overview

Looking for an export/import coordinator position that  assist in export compliance matters, shipping receiving and customer service.

Core Strengths
  • Familiarity with the domestic and international trade protocols.
  • Comprenhensive knowledge of national and world economy
  • Ability to communicate in English and Spanish languages
  • Excellent planning, decisión-making and organizational skills
  • Skilled in coordinating with production, logistics, and yard personnel
  • Thorough knowledge of import and export procedures with excellent documentation skills
  • SAP Experiece
Accomplishments
Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

  • Consistently generated additional revenue through skilled sales techniques. (Ofering customers new products at the time of order entry.)
SAP
  • Sales and distribution SAP01E Seminar

Export Compliance

  • Export compliance online seminars (self-taught)
Credentials
SAP/Microsof office Specalist (MOS)/Export compliance knowledge.
Work Experience
12/2014 to 08/2015
Shipping Supervisor/Warehouse InventoryAZTK Textil - Guanajuato , MEX
  • Receive and document all shipments.  Process purchase orders and daily receipts.  Delegate loading duties.  Process FedEx orders.
  • Revise department operational procedures resulting in less employees theft. (Avoiding 20% of every sale to employee´s theft.
  • Ineracts with carriers and manage delivery appointment schedule. follow-up with carriers and deliveries.
  • Count and reconsiliate daily inventory.
  • Report production manager daily out of stock itmes/materials.
  • Managed products replenishments to sales centers.

August 2006 to Dec 2014

  • Accept inbound customer calls taking orders, process order and coordinate with production delivery Schedule.
  •  Maintain a customer data with proper customers´ price list, creating customer invoicing, and resolving customers order discrepancies.
  • Assiting walk'in customers with new orders. recomendating alternative products based on cost and availability.
  • Achieving and maintaining rapport with customers and working to give them the best posible service.

SPECIAL PROJECTS

  • Help produce company´s catalog.
  • Help in the reasarch, and contact of new suppliers overseas, in consecuence new import venues were opened.
  • Help the marketing department with Expo-textiles, and researching new markets, creating new selling points.
12/2003 to 06/2006
International Customer ServiceNicoat - Bensenville,, IL
  • Manage  the  international  accounts  regarding  order  processing  and shipping. ·     
  • Entering and procesing customer orders, comunicating with production, warehouse and freight forwarders.  Maintaining the customer inform on ETA.
  • Preparing regulatory and respecting export documentation for international shipping.  Ensure proper documentation was distribute to carriers, and customers in a timely manner.
  •  Prepare all the necesary documentation of key milestone in departure, arrivals, customes clerance etc. as specided by the country export protocols.
  •  Expedite documents such as NAFTA certificates, B/L, proformas, Harmmonize code certificates, review freight invoices against quotes.
  • Maintain courteos, prompt and efficient customer relations.

01/2003 to 06/2006
Export CoordinatorHansen Technologies - Burr Ridge,, IL
  • Manage the international accounts regarding order processing and shipping.
  • Coordination with the Customers the purchase orders confirmation, rate, delivery of goods, etc.
  • Coordination with the warehouse staff, shipping line for the distribution of cargo for Export clears Customs to various countries.
  • Responsible for executing International shipments, which including arranging all logistics and preparing shipping documentation (B/L and SED).
  • Responsible of proper loading of container in order to maximize cubic space capacity, coordinate shipment, schedule and load with warehouse personnel, close attention to detail and good organization.
  • Negotiate with rates with freight lines, coordinates the export process between suppliers, contract management.
  • Provide high level administrative support with customers, maintaining heavy customer contact from order taking to ETA.   
  • Account payable: Monitor aging invoices to ensure timely payment by customers.
  • Review and apporve freihgt forwarder invoices.
Educational Background
Bachelor of Science: Global Business DegreeDeVry Phoenix Univestiy - Chicago, IL, USA
1998
Associate of Science: Marketing ManagementMilwaukee Area Technical College - Milwaukee, WI , USA
Skills

Shipping and receiving Cash handling Able to lift 50 pounds Professional and friendly Careful and active listener Multi-tasking
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Resume Overview

Companies Worked For:

  • AZTK Textil
  • Nicoat
  • Hansen Technologies

School Attended

  • DeVry Phoenix Univestiy
  • Milwaukee Area Technical College

Job Titles Held:

  • Shipping Supervisor/Warehouse Inventory
  • International Customer Service
  • Export Coordinator

Degrees

  • Bachelor of Science : Global Business Degree
    Associate of Science : Marketing Management

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