Food service professional with 17 years in FOH and BOH operations. Demonstrated team leader with excellent staff management skills.A flexible and energetic manager seeks a role as an Assistant Manager. Extensive restaurant and food service experience. Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.
Accepted payment from customers and made change as necessary.Assisted co-workers.Assisted diners with seating as neededChecked the quantity and quality of received productsCleaned and maintained the beverage area, display cases, equipment, and order transaction areaResponsible for daily set up of five stations.Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customersInspected dining and serving areas to ensure cleanliness and proper setupInstructed cooks and other workers in the preparation, cooking, garnishing, and presentation of foodKept drink stations clean and ready for serviceLoaded dishwashers and hand-washed items such as pots, pans, knivesScheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Optimized profits by controlling food, beverage and labor costs on a daily basis.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Consistently obtained highest rating from the county health department.
Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Resolved service issues in a timely manner, including coordinating and processing returns.Oversaw warehousing and storage practices and housekeeping.Rotated stock by code and receiving date.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Verified and recorded the count and condition of cargo received.Banded, wrapped, packaged and cleaned equipment.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.Packed containers and re-packed damaged containers.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Developed and maintained exceptional customer service standards.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary.
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