Accomplished bi-lingual Warehouse Manager with 15 years of experience in shipping,
receiving, inventory control and returns seeking a leadership role in a distribution
Experienced with Microsoft Windows and Office Products
Proficient with RF inventory guns
Co-managed warehouse Safety Committee
Performance management and reporting
06/2014 to 06/2015
Shift ManagerSystemax Distribution Center － Naperville, Il
Managed all shipping and stocking operations with the assistance of three supervisors and
Responsible for approximately 150 employees.
Coordinated and managed staffing
to achieve warehouse UPH (Units per labor hours) goals and accomplish same day shipping
Analyzed and observed warehouse reports in conjunction with the warehouse staff to adjust
resources and achieve shipping, stocking and receiving goals
Oversaw Employee performance reviews and coached employees to achieve performance goals
Coordinated with the General Manager to create and implement a warehouse recycling
program to cut disposal costs and generate revenue through recycling warehouse waste
Co-managed the Warehouse Safety Committee to raise safety awareness and reduce accidents
through awareness, recognition and incident investigation.
10/2011 to 06/2014
Shipping SupervisorSystemax Distribution Center － Naperville, Il
Supervised shipping operations during first shift.
Personnel responsibilities included
four leads and approximately fifty employees
Worked with Industrial Engineer to develop best practice guidelines for warehouse
operations as well as performance tracking reports and programs
Improved proficiency in shipping by enforcing best practice procedures created by
industrial engineer, and through coaching and recognition
Monitored warehouse reports and studied data to insure all orders shipped daily and in a
timely manner, while prioritizing all expedited orders
Worked with customer service to coordinate special shipping requirements and deadlines
for special orders
Monitored employee's performance and coached employees to help them achieve performance
Worked with IT director to improve system tools and improve efficiency and accuracy
Used Warehouse reports to identify high velocity items and strategically place them in
locations to improve picking efficiency and safety
Coordinated Pick up schedule with all carriers for shipping.
08/2006 to 10/2011
Returns SupervisorSystemax Distribution Center － Naperville, Il
Supervised return to vendor shipping as well as customer return processing operations.
Managed two leads and approximately thirty employees
Worked with Customer service to process return claims, and restocking fees.
Worked with Buyers as well as vendors to coordinate RMA returns and claims
Coordinated staffing based on volume and daily goals
Monitored warehouse reports to manage employee performance as well as shipping progress
Worked with warehouse director to develop departmental layout improvements
Coordinated with the IT director to assist in creating system tools and reports to
monitor employee performance and daily work progress while improving efficiency and
Wrote Returns SOPs as well as a training program for new employees.
02/2016 to Current
Inventory Control SupervisorFleetPride Distribution Center － Bolingbrook, IL
Observe warehouse reports to identify Inventory discrepancies and determine root cause and resolution
Work with Receiving and Shipping supervisors to analyze warehouse procedures and create best practice guidelines to improve accuracy and efficiency
Analyze inventory sales history to strategically place inventory throughout the distribution center with objective of improving efficiency and accuracy
Work with branches, DCs and customer service to research shipment discrepancies and determine root cause and resolution
Coach and train inventory control team to research inventory discrepancies and identify opportunities to improve operations accuracy and efficiency
Coached and mentored seven staff members by offering constructive feedback and taking interest in their long-term career growth. Presented company goals and objectives to new principals.
Education and Training
High School DiplomaDowntown Business Magnets High School － Los Angeles, CA