Experienced Store Manager adept at problem solving, customer service and hiring and training hardworking, quality staff.
Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Reliable Department Manager with 24 years in retail sales. Coaches and encourages staff towards advancement using an enthusiastic and supportive attitude.
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Promoted to Store Manager after 3 months in the Assistant Manager position.
Awarded “Top Sales Manager of the Year” in 2002
Delivered excellent customer service by greeting and assisting each customer.
Stocked and restocked inventory when shipments were received.
Trained all new managers on store procedures and policies.
Worked closely with the district manager to formulate and build the store brand.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Determined staff promotions and demotions, and terminated employees when necessary.
Stocked and restocked inventory when shipments were received.
Wrote order supply requests to replenish merchandise.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and training new staff.
Reorganised the sales floor to meet company demands.
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