Dedicated Store Manager with more then
5 years in store management. Well-versed in directing personnel,
creating effective merchandising projects and using sales strategies
to boost store sales. Respects and appreciates all retail
associates. Motivates employees using positive reinforcement and
creative reward systems. Driven to apply a strong work ethic and
motivational skills to achieve store goals, as well as employee and
customer satisfaction.
Core Qualifications
Inventory management
Sales expertise
Accurate money handling
Documentation familiarity
Active listening
Verbal/written communication
Team player mentality
Outgoing personality
Time management ability
Enthusiasm
Established track record of exceptional sales results
Managed staff of 10 to 15 sales associates Instructed staff on appropriately handling difficult and complicated sales.
Reported to the district manager regarding all store and staff issues.
Trained and developed new associates on all positions in store Counted cash drawers and made bank deposits.
Completed morning and nightly management paperwork Interviewed job candidates and helped make staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Operated Cash Regisgter Inspected items that were processed before went onto the floor Processed items needed to go out onto the floor Recieved towmotor training.
08/2008 to 09/2015
Shift manager, assistant manager, general managerKentucky Fried Chicken － Painesville and Geneva, OH
200 Richmond St Painesville Oh 44077 and 1010 S Broadway Geneva Oh 44041
Promoted from employee to shift manager within 4 months Promoted from shift manager to Assistant Manager within 1 year Promoted from assistant manager to general manager within 6 months General manager for 3 years Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 10 sales associates 2 team leaders and 1 assistant managers.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Planned budgets and authorized payments and merchandise returns.
Increased profits through effective sales training and troubleshooting profit loss areas.
Scheduled and led weekly store meetings for all employees.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Increased sales volume by 80% in less than 2 years.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
cashier and front supervisor , 10/2005 to 07/2008 kmart - 2100 niles courtland road warren Ohio 44484 Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Trained and developed new associates on register system and key sales tactics.
Generated repeat business through exceptional customer service.
Took care of merchandise deliveries Ran layaway Promoted from cashier to customer service desk Promoted from customer service to front end supervisor cashier and floor employee,.
