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Shift Leader Manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I am a sincere, personable young man with a loving family of three and one on the way. Wanting to reach my maximum potential, I am looking for a new role where hard work and dedication will be highly valued. My desire is to apply the expertise that I have learned to a new position with room for advancement.

Possessing an excellent work ethic, I am reliable, punctual and a solid team player offering a positive and cooperative attitude. Experienced in working in a fast-paced environment, I am known for keeping a tidy and clean work area.

Being committed to creating a workplace culture that is consistent with your organization's mission and values, I believe I am the person you need to hire to enhance your company.

Skills
  • Cleaning and organization
  • Safety initiatives
  • High volume production capability
  • Staff training
  • Opening and closing procedures
  • Skill development
  • Positive learning process
  • Safe learning environment
  • Troubleshooting and diagnostics
  • Program leadership
  • Planning and execution
  • Conflict management
  • Continuous improvements
  • Resolving discrepancies
  • Leadership training
  • Area management
  • Maintenance scheduling
Education and Training
Central Georgia Technical College Macon, GA Expected in 2015 ā€“ ā€“ GED : - GPA :
Experience
Coffee And Bagel Brands - Shift Leader Manager
Brecksville, OH, 06/2019 - Current
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
  • Collaborated with [Job title] to educate [Number] employees on menu and procedural changes.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Supervised team of [Number] employees in restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Managed kitchen staff team of [Number] and assigned various stages of food production.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Burch Food Services - Delivery Driver
Sikeston, MO, 06/2018 - 06/2019
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Collected payment from customers by [Action], made change and provided receipts.
  • Maintained solid connections with established customers to promote new products.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Utilized self motivation and problem solving abilities to promote positive relationship building with customers.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
Coffee And Bagel Brands - Shift Leader Manager
Brookfield, WI, 04/2015 - 05/2018
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Planned and managed menus for weekly offerings and special events.
  • Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Managed kitchen staff team of [Number] and assigned various stages of food production.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Supervised team of [Number] employees in [Type] establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Regal Cinemas Corporation - Cook
Kailua Kona, HI, 05/2013 - 04/2015
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Trained new team members on proper meat and vegetable preparation techniques.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Maintained highest standards of [Type] product quality.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Verified kitchen staff followed all recipes and portion serving guidelines correctly.
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Performed work station prep, including [Task] and [Task] prior to shift start.
  • Prepared and plated [Number]+ dishes per shift for busy $[Amount] annual revenue restaurant.
  • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Kept stations stocked and ready for use to maximize productivity.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Instructed [Job title]s in preparation of garnishes, dressings and side dishes.

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Resume Overview

School Attended

  • Central Georgia Technical College

Job Titles Held:

  • Shift Leader Manager
  • Delivery Driver
  • Shift Leader Manager
  • Cook

Degrees

  • GED

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