LiveCareer-Resume

shift leader resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Motivated food service employee enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Focused Shift Leader proudly offering a background in reviewing team tasks to assure quality. Courteous and cordial with strong desire to coach and train employees to reach maximum potential.

Detail-oriented in entering accurate data for multiple needs. Read and quickly understand information found in source documents to complete efficient work. Effectively complete many strokes per hour with no errors.

Skills
  • Team supervision
  • Staff development
  • Issue resolution
  • Client support
  • Process improvement
  • Systems implementation
  • Financial and cash flow analyses
  • Workforce training
  • Quality assurance controls
  • Multi-unit operations management
  • Food assembly
  • Quality control
  • Schedule management
  • Cooking procedures
  • Safe food handling
  • Proper storage and preservation
  • Customer service
  • Supervision
  • Inventory management
  • Operational improvement
  • Problem resolution
Experience
12/2018 to 10/2020 Shift Leader Res-Care, Inc. | Canton, OH,
  • Trained and supervised team members to maximize performance and meet daily objectives.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Upheld food safety standards at all times.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Washed, peeled, cut and measured recipe ingredients.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Cleaned work areas, equipment and utensils.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
12/2019 to 03/2020 Reciever Tractor Supply | York, NE,
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Maintained work areas in organized, safe and clean manner.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
05/2016 to 09/2019 Food Service Worker Yukon-Kuskokwim Health Corporation | Pilot Station, AK,
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Upheld food safety standards at all times.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Washed, peeled, cut and measured recipe ingredients.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Distributed supplies, utensils and portable equipment.
  • Cleaned work areas, equipment and utensils.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned and sanitized dining ware and kitchen equipment.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Cross-trained in Cashier and Light Management positions to support team and help meet all customer needs.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Education and Training
Expected in 05/2005 to to High School Diploma | East High School, Des Moines, GPA:

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Resume Overview

School Attended

  • East High School

Job Titles Held:

  • Shift Leader
  • Reciever
  • Food Service Worker

Degrees

  • High School Diploma

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