Shift Leader Resume Example
Love this resume?Build Your Own Now
SHIFT LEADER
Summary
Motivated and enthusiastic about helping team members meet and exceed company targets with compassionate leadership. Talented and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Skills
|
|
Experience
Firehouse Subs | Huntersville , NCShift Leader08/2019 - Current
- Booked, staffed, and orchestrated events for groups ranging from 4-80 people.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Performed necessary equipment inspections to maintain the optimal level of performance.
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Created training materials for employees to use as reference guide.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
- Enforced compliance with safety and sanitary requirements to protect team members and customers.
- Documented and responded to all customer and staff questions, complaints, and suggestions both in person and via phone/email.
- Responded immediately and expertly to emergencies inside facility and in surrounding area, kept facility free from unauthorized entry, enforced gym guidelines and documented accidents.
Memorial Healthcare System | Decatur , ILInstructor07/2013 - 08/2019
- Maintained facility cleanliness standards.
- Answered phones, issued equipment and completed guest check-in.
- Observed other instructors to learn valuable techniques.
- Built positive relationships with customers, coworkers, and supervisors.
- Developed engaging and informative lesson plans that incorporated multiple learning modalities to help young climbers grasp complex concepts.
- Mastered use of gym and fitness center equipment and rules and delivered safety-focused demonstrations and orientations to members and guests.
- Advertised current promotions to increase enrollment using various social media platforms.
- Discussed classes with members to fit lifestyle goals, addressing any potential limitations.
- Monitored inventory of supplies and equipment and requested replacements or upgrades.
- Eliminated safety hazards, removed soiled items and collected trash from customer areas.
Roger Williams University | City , STATEAthletic Event Coordinator02/2016 - 04/2019
- Marketed and publicized vents in social calendars.
- Maintained close communication between various parties to mitigate scheduling issues.
- Organized event logistics and operations, including facility selection, transportation, accommodations, and audio-visual arrangements.
- Assessed event success and uncovered room for improvement through event feedback.
- Directed event production in collaboration with sponsors, hosts, internal and external teams.
- Assisted home and away teams, spectators, referees, and photographers, to designated areas.
- Organized and served as crowd control to ensure events proceeded as planned.
- Networked to obtain potential event sponsors
Famous Bar And Lounge | City , STATEYankaskasEvent Bartender (Seasonal)06/2016 - 08/2018
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Stocked and inventoried beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Upsold customers from shelf to premium brands to help boost sales.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Reduced inventory losses by creating new drink menu items to move older products.
- Monitored patrons to keep alcohol consumption at designated levels.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Set up banquet bars, stocked all supplies and put together table arrangements for each event.
Education and Training
Roger Williams University | City, StateBachelor of Arts in History05/2019
- National Residence Hall Honorary Member
- Magna cum laude graduate
- Phi Alpha Theta Member
- Major in History with a focus on Middle Easter Minorities
- Minor in Linguistics, German, and American Sign Language
- Dean's List Honoree
- Studied Abroad in London, England, Paris, France, and Vienna, Austria
Watchung Hills Regional High School | City, StateHigh School Diploma06/2015
Hobbies
Fitness and wellness
Language Learning
Traveling
Reading
Writing
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Length
Resume Overview
School Attended
- Roger Williams University
- Watchung Hills Regional High School
Job Titles Held:
- Shift Leader
- Instructor
- Athletic Event Coordinator
- YankaskasEvent Bartender (Seasonal)
Degrees
- Bachelor of Arts in History
High School Diploma
Similar Resumes
