shift leader resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

When it comes to technicality I'm a people-oriented Shift Leader. I aim for a successful execution with the safety and well being of my team in mind. I'm committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. I like to deliver results that pleases my team and my job. With that said, I'm a little passionate when achieving favorable results, especially if I know it will benefit my team. I'm talented and willing to mold and educate myself to dedicate in enhancing any area that I need to work on. I communicate with a goal of achieving superior leadership, customer relations and conflict management abilities.

I enjoy art in all forms. This means I educate and update my knowledge on different form of artistic skills. May it be traditional painting, digital, music, culinary and film related. I enjoy learning, and I especially love it if it is concerning art.

  • Microsoft Excel (Intermediate)
  • Microsoft Powerpoint (Intermediate)
  • Google Drive
  • Photoshop
  • Photography (Pre-Intermediate)
  • Digital Art/Drawing
  • Voice-Over (Elementary)
  • Training & Development
  • Employee Attendance Monitoring
  • People Skills
  • Flexible Schedule
  • Planning & Organizing
  • POS System Operation
  • Issue Resolution
  • Customer Service Management
  • Professional Appearance
  • Conflict Resolution
  • Shift Paperwork Completion
  • Inventory Counts
  • Team Collaboration and Leadership
  • Cash Sales Counts
  • Organizational Skills
  • Team Building
Shift Leader, 01/2020 to Current
Taco BellWinchester, VA,
  • Delegated tasks to employees and monitored activities and task completion.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Checked orders for quality and completeness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Assessed reports and adjusted workflows to realign with targets.
  • Completed ongoing quality checks on perishable products, closely following strict quality assurance guidelines.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
Assistant Project Manager Intern, 01/2021 to 05/2021
Global Citizen: Traveling On A BudgetCity, STATE,
  • Helped define project roles and responsibilities, deliverables and timelines by working closely with stakeholders.
  • Prepared for team meetings by organizing materials, building charts and preparing presentations.
  • Assisted vendors and customers in site logistics, responding to inquiries.
  • Assisted with planning by helping document, develop and refine concepts to align strategies with stated project objectives.
  • Researched central project issues and prepared concise summaries and detailed reports showcasing information.
  • Provided consistent project updates to stakeholders by scheduling appropriate meetings.
  • Ordered and produced project materials, calculating amounts and costs.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Presorter and Inventory, 03/2017 to 12/2019
Kid To KidCity, STATE,
  • Maintained records tracking adjustments, pallet audits and inventory errors.
  • Performed scheduled inventory counts and supply audits.
  • Entered information into system to update status reports.
  • Outlined production commitments and product timetables using sales forecast information and consumer trends.
  • Streamlined operations, supervising inventory cycle counting processes and providing accounting and reporting oversight.
  • Verified pricing and computed product totals to complete detailed invoices.
  • Coordinated inventory requirements and vendor procurement details to minimize discrepancies.
  • Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.
  • Oversaw item packaging, preparing for transport and minimizing damage.
  • Coordinated inventory, stocking and ordering.
  • Facilitated security tag placement and updates to minimize product loss.
  • Implemented purchasing program to keep up with changing customer demands.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Communicated with customers to discuss packing needs and special items or circumstances.
  • Organized and marked materials with indications such as grade or acceptance-rejection status.
  • Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
  • Retrieved specific products from warehouse storage area according to customer order instructions in time to meet schedule.
  • Thoroughly sorted through containers of toys and children clothes materials and made determinations on grade or acceptability.
Education and Training
GED: , Expected in 07/2016
Gwinnett Technical College - Lawrenceville, GA
: Computer Design And Development, Expected in
Gwinnett Technical College - Lawrenceville, GA
: Architectural Drafting Technology, Expected in
Gwinnett Technical College - Lawrenceville, GA
Full Professional
Full Professional
  • I was Partner of the Quarter in my first year of working.
  • I was promoted after one year of working at both Starbucks and Kid to Kid.
  • Led team to achieve the speed and efficiency needed earning recognition from upper management and was financially rewarded and got additional Baristas working on my shift.

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Resume Overview

School Attended

  • Gwinnett Technical College
  • Gwinnett Technical College
  • Gwinnett Technical College

Job Titles Held:

  • Shift Leader
  • Assistant Project Manager Intern
  • Presorter and Inventory


  • GED
  • Some College (No Degree)
  • Some College (No Degree)

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