Shift Leader Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

  • Client support
  • Issue resolution
  • Team Supervision
  • Staff development
Shift Leader, 08/2019 to Current
Arby's, LlcSheboygan Falls, WI,
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Delegated tasks to employees and monitored activities and task completion.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Identified needs of customers promptly and efficiently.
Team Member, 08/2019 to 08/2020
Dairy QueenMason, OH,
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Assembled complex components after careful review of project specifications and directions.
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Looked for ways to go above and beyond job requirements.
  • Built and maintained working relationships with peers and upper management.
  • Rotated through series of different stations based on team needs.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
Health Care Aide, 11/2010 to 03/2015
Chartwell Retirement ResidencesEdmonson, TX,
  • Provided primary resident care and assistance with daily living activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Scheduled and accompanied clients to medical appointments.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Collected and documented vital signs to track current patient conditions.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
  • Provided pre- and post-operative care to 3-9 patients per week.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Comforted patients and provided each with reassurance and encouragement.
  • Collaborated with 3 interdisciplinary teams to carry out doctor's orders and provide optimal treatment.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals, using patient confidentiality software.
  • Used mobility devices to transport patients.
  • Assisted physicians with conducting examinations and patient scans during diagnostic processes.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Education and Training
Cosmetology : Hair Design, Expected in 11/2020
Shear Ego International School of Hair Design - Rochester, NY
High School Diploma: , Expected in 06/2010
Wekiva High School - Apopka, FL

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Resume Overview

School Attended
  • Shear Ego International School of Hair Design
  • Wekiva High School
Job Titles Held:
  • Shift Leader
  • Team Member
  • Health Care Aide
  • Cosmetology
  • High School Diploma