shift leader resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated and energetic individual. I am very respectfully competitive. Team player and hungry for success. Great with multi-tasking and enjoys staying busy. I like to stay organized and maintain a clean work station. Always setting the next shift up for success. Prideful in my work, and always have a "no quit" attitude. Extremely reliable and hardworking. Striving to crush goals while remaining efficient and innovative.
Skills
Safety processes and procedures
Daily workflows
Creative problem-solving
Cash Handling
Strong verbal and written communication
Policies and procedures
Staff Management
Financial Management
Coaching and mentoring
Creative merchandising
Budgeting
Employee scheduling
Training
Employee Motivation
Team Leadership
Goal Setting
Inventory Tracking and Management
Multitasking and Prioritization
Education
Guthrie High SchoolGuthrie, OKExpected in 05/2016 ā āHigh School Diploma: - GPA:
Work History
Oberweis Dairy - Shift Leader Indianapolis, IN, 08/2020 - Current
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Trained new employees and delegated daily tasks and responsibilities.
Maintained organized work area by cleaning and removing hazards.
Assisted in Interviewing process, along with creating New Hire files. Hiring/Onboarding in Paycom with required assistance of Assistant Manager.
Performed Changed ordering through 5th3rdbank. Ordering and receiving change.
Conducting Pollock order, stocking up store needs on supplies and essentials.
Assisted on End of Month process. Tax exempt sheets, vendor logs, and conducting Safety Inspection in IndustrySafe with required assistance of Assistant Manager.
Assisted on Resignations/Separations/Job Status changes in Paycom with required assistance of Assistant Manager.
Created weekly schedules for staffing, revised schedules.
Approving and Fixing time punches to accommodate employee time changes.
Assisted performing Discussion Forms in Paycom with required assistance of Assistant Manger.
Daily production, meeting daily production goals, and attending donation door.
Made sure that products were produced on time and are of good quality.
The Luxottica Group - Assistant Manager Billings, MT, 01/2020 - 08/2020
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Truck ordering to meet sell-though expectations.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Approved regular payroll submissions for employees.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
The Luxottica Group - Assistant Manager Bloomington, IL, 10/2019 - 01/2020
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Approved regular payroll submissions for employees.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Inventory truck ordering to meet sell-through expectations.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
The Luxottica Group - Assistant Manager Boardman, OH, 09/2013 - 09/2019
Recorded regular, weekly, and monthly inventory counts to manage stock levels, and monitor any discrepancies.
Took charge in weekly staff scheduling to fit forecasted business demands.
Conducted all Interviewing and hiring to find the best candidates to fit with the teams morale.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Recorded necessary truck ordering to securely stock inventory levels to meet sell-through expectations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Approved regular payroll submissions for employees.
Participated in first Triple Ace audit for my teams location (Guthrie). Scored highly in all four categories: Cleanliness, Quality, Service, and Speed.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Rotated merchandise and displays to feature new products and promotions.
Evaluated employees' strengths and assigned tasks based upon experience and training. Took advanced steps into cross-training employees to exceed potential and maximize team performance.
In charge of daily cash deposits, Safe and Change Funds. Cash/Change ordering.
Onboarded new employees, including training, mentoring and new hire documentation.
Accomplished multiple tasks within established timeframes.
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